Share this Job

Strategic Account Manager - Financial Services (Contract)

Date:  25-Feb-2021

Sydney, NSW, AU

Department:  Internal Client Services



What will your typical day look like?  

This  is a 12 month fixed term contract and will see you provide a distinct, client-centric account management service for a portfolio of Strategically important Financial Services clients. You will work closely with Lead Client Service Partner’s (LCSP) on a wide-range of relationship building initiatives in a fast-paced, hands on, agile environment.  You will be working with a cohort of Senior Partners, a highly motivated and fun team who strive to live Deloitte’s purpose of ‘making an impact that matters’ for our clients, people and community. Reporting to the National Strategic Accounts Leader, you will play a critical role in bringing together the best of the firm to our clients by prioritising what is right for the client and integrating capability across the firm to focus on the issues that matter most. You will work closely alongside the LCSP & Senior Partners to build trusted relationships that will enable them to have a strong voice and drive delivery in a way that is distinctive and impactful in the market.


About the Team

Welcome to MCBD, the Marketing, Communications and Business Development team - A.K.A. Deloitte’s creative heartbeat. Meet 150+ like-minded experts committed to thinking outside of the box. We bring to life ideas and strategies that build Deloitte’s brand eminence and help us stand out. Our unparalleled marketing, design and social expertise allows us to make a difference across everything we do.


Enough about us, let’s talk about you.

You are someone with:  

  • Design, embed and deliver, distinct client experiences through scaled agile ways of working
  • The ability to facilitate the development of a strategic client relationship plan focused on delivering the best of Deloitte 
  • Demonstrated ability to focus priority and drive sustainable revenue, premium growth and building trusted advisor client relationships
  • Drive excellence in account operations by bringing discipline and rigour to team cadence through keeping client experience at the centre of account team purpose and engagement
  • Able to facilitate the development and implementation of strategic relationship plans
  • Sound judgement skills and the ability to manage competing priorities effectively 
  • FS or Professional Services experience to accelerate account management best practices


Why Deloitte?

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.

Next Steps

Sound like the sort of role for you? Apply now.



By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.