Specialist Lead - UKG Workforce Management (WFM)

Job Requisition ID: 38200 

• Help shape the future of Australia’s largest UKG practice

• Join a national community of 90+ UKG specialists within Deloitte’s Human Capital practice
• Work on complex workforce transformation programs with some of Australia’s most recognised organisations

About the Team

Deloitte’s UKG practice is the largest in Australia and continues to grow rapidly. Our team brings together specialists who design and deliver workforce technology solutions that help organisations better manage, schedule and support their people.

Joining Deloitte means working on large-scale UKG implementations that transform how organisations operate. Our teams deliver across industries including health, retail, supply chain, hospitality and the public sector, solving complex workforce challenges and enabling organisations to operate more effectively.

You’ll work across the full UKG ecosystem, supported by specialists in timekeeping, advanced scheduling, forecasting, analytics, reporting and integrations.

What sets this team apart is the depth of expertise around you. With more than 90 UKG specialists across Australia, and access to Deloitte’s global UKG community supporting hundreds of clients worldwide, you’ll join a genuine community of practice where collaboration, knowledge sharing and continuous learning are central to how we work.

What will your typical day look like?

As a Specialist Lead within our Workforce Payroll Solutions team, you will play a key role delivering UKG Pro Workforce Management (WFM) implementation programs for leading organisations.

You’ll combine deep product expertise with consulting capability to design and deliver workforce technology solutions that integrate seamlessly within a client’s broader HR and payroll technology landscape.

Your responsibilities will include:

• Designing and architecting UKG Pro WFM solutions aligned to client business needs
• Facilitating client workshops to capture and translate workforce management requirements
• Advising on best use of UKG functionality, integrations and user experience
• Configuring and supporting the implementation of UKG WFM modules
• Guiding clients through complex workforce design decisions
• Collaborating with project teams to deliver solutions aligned to project timelines
• Mentoring team members and contributing to capability development across the UKG practice
• Staying up to date with the latest UKG releases, innovations and certifications

Our teams typically work across one to three projects at a time, allowing you to focus on delivering meaningful outcomes and high-quality solutions for clients.

Purpose & Impact

Our work combines technology, business insight and practical delivery to help organisations transform how they manage and support their workforce.

In this role, you will:

• Deliver complex UKG implementation programs that improve workforce operations and employee experience
• Work with leading organisations across health, retail, supply chain, hospitality and government
• Contribute to end-to-end workforce transformation alongside specialists in payroll, HCM, workforce integrity, organisational design and change management
• Help shape the future of Australia’s largest UKG practice

People & Culture

You’ll be part of a national community of more than 90 UKG specialists who collaborate openly and support each other’s success.

Our team brings together functional consultants, developers and transformation specialists, creating an environment where people learn from each other and solve complex problems together.

You can expect:

• A strong knowledge-sharing culture supported by communities of practice
• Regular learning sessions and team connection events
• Collaboration across the broader Deloitte Human Capital practice

Learning & Growth

This role offers the opportunity to build deep expertise in workforce technology while developing a broader consulting career. Deloitte invests heavily in capability development, innovation and knowledge sharing across the practice.

You will:

• Learn from some of Australia’s most experienced UKG specialists
• Build expertise across the full UKG ecosystem including integrations, reporting and DataHub
• Gain experience across multiple industries and large-scale transformation programs
• Contribute to innovation initiatives including accelerators and AI-enabled workforce solutions

Enough about us — let’s talk about you

You enjoy working at the intersection of workforce operations, technology and consulting.

You bring strong expertise in UKG Pro Workforce Management and enjoy partnering with clients to solve complex workforce challenges and deliver practical, scalable solutions.

What you’ll bring

• Proven experience working with UKG Pro Workforce Management (WFM) as a lead consultant or practitioner.
• Experience translating business requirements into functional workforce technology solutions
• Specialist knowledge in one or more WFM areas such as:
  • Time & Attendance
  • Optimised Rostering
  • Forecasting
  • Activities
• Strong communication and stakeholder engagement skills
• Demonstrated problem-solving and decision-making capability
• Ability to manage multiple priorities across client delivery projects
• Strong attention to detail and commitment to high-quality delivery
• Tertiary qualifications in Business, HR, IT or related disciplines (advantageous)

Why Deloitte?  

• At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.    
•  We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.   
• We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities. 
• We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.   

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.