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Senior Manager - Transformation and Operations - Financial Services

Date:  23-Sep-2021

Sydney, NSW, AU

Department:  Consulting

Job Requisition ID: 19246 

•    Salary packaging - to suit your personal and financial circumstances  
•    Exclusive employee benefits – discounts and perks 
•    Experience a borderless career – international assignment or secondment opportunities   
Looking for a place to grow your operational consulting skills and gain global experience across a diverse set of projects and clients? Find out why Deloitte is the place for you.  
About the team  
Deloitte Consulting Operations Transformation work with leading Australian and global executives who need to transform their operations to meet new regulations, improve productivity and reduce costs. Our Operational Transformation team specialises in turning strategies into measurable and sustained results. We help our clients solve their largest most complex challenges that range from responding to new regulatory requirements through to implementing new technology advances such as robotics and cognitive automation.
About the role    
•    Lead a high performing team with a strong commitment to excellence in pursuit of helping our clients drive profitability and performance through their business operations
•    Design and implement solutions to our banking clients most complex operational challenges including meeting new regulations, improving productivity, and reducing costs
•    Engage directly with high profile banking clients on their most important and challenging business issues 
•    Draw on Deloitte’s unique capabilities in program leadership, design thinking, digital transformation and data analytics from our global consulting network
•    Demonstrate an exceptional understanding of complex program management and the ability to manage multiple work streams in an agile manner and a diverse group of stakeholders through a sustainable change program
•    Undertake extensive operations focused training and development (both structured and on the job) with the opportunity to experience borderless careers through international assignments and secondments
•    This role requires superior team leadership mentoring and proven capabilities in people management
•    A career in Operations Advisory means you will be working alongside Australian and global leaders solving the toughest problems – you never have a boring day  
About your Experience  
In response to strong client demand for our services we are currently seeking an Operations Consulting Senior Manager within our Operations and Tranformation Consulting team. We encourage anyoen with advisory and transformation / change experience in the financial services and banking industry, regardless of background, to apply: 
•    Operations consulting experience in a consulting firm boutique strategy house or an internal advisory role
•    Must have a strong strategic operational / technology background in Financial Services, with experience in Banking essential
•    Demonstrated experience in Operating Model Design, Organisation and Process Design, Business Process Management, and Business Architecture
•    Regulatory transformation experience is advantageous (e.g. designing and/ or implementing solutions in KYC, AML, CDD, Remediation, Open Banking, Liquidity Management, Margin Reform, etc.)
•    Experience with program leadership is essential (PMO, project / program management)
•    Experience leading in large scale operation / transformation consulting projects, managing senior relationships within large firms
•    Exceptional quantitative analytical and financial modelling skills
•    Highly effective communication skills, both written and verbal, and the ability to build strong relationships with a range of clients
•    Problem-solving skills with the ability to exercise mature judgment
•    Strong sense of team and passion to develop others as well as self
Why Deloitte? 
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.


Next Steps  

Sound exactly like the sort of role for you? Apply now! 





By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.