Senior Manager | Operational Resilience

Job Requisition ID: 36510 

• Mentoring programs – receive support and coaching to progress your career
• Flexible ways of working including SchoolFlex during school holidays
• 18 weeks' paid parental leave + 12 months return to work support (work 4 days and get paid 5)

With resilience top of mind for businesses and regulators, demand for our team’s Operational Resilience expertise is growing rapidly. As market leaders, we are looking for passionate, high-performing Senior Managers to join our team in Sydney.

What will your typical day look like?
At Deloitte, no two days are alike. Our day-to-day varies across client engagements, business development initiatives. 
 
The successful candidate will be responsible for executing on programs of work that will ultimately build, enhance and test the Operational Resilience of our strategic clients. Depending on the engagement, this may involve assessing and benchmarking our clients' Operational Resilience capabilities against regulatory requirements and better practices, developing and implementing frameworks, policies, procedures and controls, or helping them transform how they effectively manage operational risk in a highly disruptive, interconnected and tech- and data-enabled ecosystem.
 
Each project will come with its own unique problem statement. As a Senior Manager in the team, you will have the opportunity to work alongside carefully curated and dynamic teams tailored to client needs, with each team member bringing rich perspectives and skillsets. We are firm believers that great outcomes are achieved through diversity and have deliberately embedded this in the way that we orientate ourselves, team up and deliver work.
 
In addition to client delivery work, the successful candidate will be empowered to contribute to the growth of our practice by shaping proposals and client opportunities, as well as coaching and mentoring our team members.
 
About the team
Deloitte’s Risk and Resilience practice sits in our Strategy, Risk and Transactions business unit.  We work with clients across all key sectors, with a strong focus on Banking, Superannuation, Wealth, and Insurance.
 
Our teams are currently supporting several of Australia’s largest and most iconic organisations with some of the most complex and challenging regulatory implementation and crisis response programs of our times. 
 
We deliver a range of services to support our clients’ end-to-end enterprise resilience needs across Operational Resilience and Financial Resilience and have set ourselves apart in the professional services market by bringing deep expertise combined with holistic and measured solutions that are contemporary, pragmatic and battle-tested.
 
Enough about us, let's talk about you.
You may have all or some of the following skills / experience:
•    A minimum of 5 years of experience in Operational Resilience-related disciplines including operational risk management, business continuity management and/or service provider management
•    Experience in the financial services industry (preferred)
•    A comprehensive understanding of the how operational risk, business continuity and service provider management and closely linked and converge to support holistic risk management across an organisation
•    Experience leading teams to conduct reviews and assessments to identify gaps and formulate appropriate and pragmatic recommendations
•    Experience developing and implementing operational resilience-related frameworks, policies and procedures within complex environment
•    An understanding of regulatory requirements related to Operational Resilience, including but not limited to CPS 220, CPS 230, CPS 231 and CPS 232
•    Strong project management skills and proven ability to manage multiple projects and deliverables simultaneously
•    Proven leadership skills to lead and manage engagement teams and projects, ensuring consistent and high quality output
•    An ability to apply critical thinking, solve complex problems and provide pragmatic solutions
•    Excellent written and verbal communication skills and an ability to communicate complex ideas to technical and non-technical audiences 
•    Strong interpersonal skills to build relationships and rapport with external and internal stakeholders 
•    Ability to work autonomously and as part of a team 
•    A collaborative mindset to deliver positive and high-quality outcomes for clients
•    Experience and a desire to coach and mentor team members, and be a visible leader in our team
 

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!  

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.