Senior Manager Microsoft Operate lead

Job Requisition ID: 38179 

• Flexible work arrangements – work in a way that suits you best
• Mentoring programs – receive support and coaching to progress your technical and soft skills
• Salary packaging – to suit your personal and financial circumstances

About the role 

Deloitte's ETP As a Service/Operate Offering is seeking a Senior Manager who can drive Microsoft Operate opportunities in the market while also providing service delivery leadership.

What will your typical day look like? 

As the Microsoft Operate Lead at Deloitte Australia, you will

• Drive growth in the Microsoft Operate market offering through your ability to craft and implement strategic go to market initiatives, develop the team and support the development of proposals for new client projects.
• Build and maintain strong relationships with clients, understand their pain points, and identify appropriate solutions to address their challenges.
• Work with a high performing team to deliver superior client service management experiences, ensure resiliency in operations and support upstream revenue generation activities through data and intelligence.

About the team
ETP As A Service/Operate Offering has a vision to be the premium partner of choice for operate to transformation business process outsourcing plus application managed services and leveraging technology and tools (BPaaS). Our team consists of highly skilled professionals who are passionate about delivering exceptional results and exceeding client expectations. We have a strong group of professionals with extensive skills both technology-based transformation programs as well as managed services across a range of functional domains

The diversity in terms of technical knowledge and experience within our team allows us to apply those skills across a variety of market leading vendors including innovative and emerging platforms from market disruptors.

We are dedicated to deliver innovative, productive, and sustainable operations through the intelligent use of technology and people thereby helping our clients to achieve their business objectives.

Enough about us, let’s talk about you.
You are someone with:

• Extensive hands-on experience Microsoft Dynamics 365 ERP solution.
• Ability to craft and implement strategic initiatives that drive the Microsoft Operate market offering growth, sales experience is highly regarded
• Proven leadership experience in leading and mentoring diverse teams, fostering a collaborative environment that drives successful project outcomes.
• Strong ability to build and maintain client relationships, ensuring their needs are met with tailored solutions and exceptional service delivery, account management experience is highly regarded.
• Broader experience in service management and Application Management Services.
• Foundational knowledge of the ITIL framework.

Why Deloitte?   

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.    

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

Next Steps 

Sound like the sort of role for you? Apply now, we’d love to hear from you! 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.