Senior Legal Operations Manager | Deloitte Legal | Sydney

Job Requisition ID: 37922 

Unique opportunity to join the leading Deloitte Legal team in Australia.

•         Exceptional career development in a supportive environment.
•        Flexible work arrangements – work in a way that suits you best.
• Incredible opportunity to make an impact that matters to some of the largest multinationals in the world.

About the team

Deloitte Legal is a fast-growing Australian incorporated legal practice with offices in Melbourne, Sydney, Brisbane Perth, and Adelaide.

Today’s world requires a new approach to the delivery of legal services. Now more than ever, legal departments are having to address the challenge of dealing with increasing complexity and demand with the same or fewer resources whilst still maintaining the quality of legal services provided.

Deloitte Legal looks to help clients address this challenge by bringing a differentiated offering that encompasses not just traditional Legal advice, but also our Legal Management Consulting services that look at how our clients can better deliver legal services to their stakeholders.

The Deloitte Legal Management Consulting team works with legal departments to help them rethink their operating models from a process, people and technology perspective to achieve greater efficiencies and increase the value they deliver back to their stakeholders.

As part of a global network, we have access to more than 2,500 legal practitioners who operate in more than 80 countries. We work closely with other businesses within Deloitte in Australia and globally to deliver holistic business solutions to our clients and to make an impact that matters! This reach allows us to access cutting edge thinking from across the Globe.  The ability to work in a multi jurisdiction team on global mandates is real!

If you’re looking for a team that’s driven, supportive and will invest in your career – Deloitte Legal is the place for you.  

The opportunity 

We are looking for a Senior Manager to join our practice which has experienced significant growth over the past 18 months. In addition to engagement delivery and execution, this position will play a critical role to mentor and develop talent to maintain our position as a market leader in this space.

You will be primarily responsible for:

• delivery of engagements, including designing and delivering client workshops, analysing and drawing insights from legal ops datasets and liaising with client and internal stakeholders
• project management to keep projects on time and within budget
• assisting clients to assess, select and implement market leading legal technology solutions
• reviewing and designing target legal operating models and better ways of working
• developing and delivering thought leadership and client labs on the latest thinking and trends across legal transformation, technology, AI and legal sourcing strategy, and
• business development and the continued growth and expansion of the practice.

What skills do you need?

• Bachelor's degree in law and admitted solicitor (preferred), data science and IT or related field, or equivalent combination of education and experience will be considered.
• Relevant professional training and/or qualifications such as Prince2, PMI/APM, Prosci, Lean Six Sigma are an advantage.
• At least eight years of experience in legal operations, legal transformation, project management or management consulting, preferably in a consulting, inhouse legal or law firm environment.
• Demonstrated knowledge and expertise in legal technology (e.g. matter management, CLM, eBilling and AI), including their configuration and implementation.
• Demonstrable understanding of the challenges and requirements of an in-house legal department.
• Proven experience shaping and managing complex change and transformation projects, with a focus on legal or contracts projects, either as an external consultant or internal change agent.
• Excellent leadership, communication, collaboration and problem-solving skills.
• Ability to manage multiple projects, priorities and stakeholders in a fast-paced and dynamic environment.
• Ability to translate complex technical concepts and requirements into clear and concise business terms and outcomes.
• Self-motivated and proactive, with the ability to work independently and take initiative.
• Strategic thinking with an eye for new client offerings or internal improvements and experience of supporting business development activities
• A flexible, can-do approach and positive mind-set. You enjoy working as part of diverse teams to overcome challenges and exceed client expectations
• Continuous learning and improvement mindset, with the ability to seek and apply feedback and new knowledge
• Thrive in a fast-paced and collaborative team environment
• Professional manner and high level of personal accountability allied with high standards of client care, confidentiality and integrity

If you don’t fit perfectly into the above descriptions but you would like an opportunity to discuss what you could bring to the role, you are welcome to apply or contact us for a confidential discussion. 

Why Deloitte?   

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating, and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity, and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team, and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you! 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.