Senior Consultant, Conduct, Quality & Risk (Q&R)

Job Requisition ID: 40474 

Senior Consultant, Conduct, Quality & Risk (Q&R)

• Mentoring programs – receive support and coaching to progress your career. 
• Recognition culture to celebrate milestones and employee discounts at hundreds of retailers.
• Open to multiple locations

We are looking for a passionate, self-motivated and driven individual to join the team and contribute to the Conduct Q&R function.

This role offers location flexibility and can be based anywhere in Australia.

What will your typical day look like?

You will support the Senior Manager, Conduct by providing specialist advice and support to internal stakeholders across key risk areas, including Anti-Bribery and Corruption, Third-Party Business Relationships and Complaints Handling.

Key responsibilities of this role include

• Managing the resloution of escalated matters and clearance requests from the enhanced due diligence team;
• Supporting consultations with client facing teams and internal business unit risk teams;
• Contributing to the monitoring and triage of queries and consultation requests received by the team;
• Supporting the triage and management of external complaints received by the Deloitte Australia Complaints Officer;
• Coordinating or contributing to global or Asia Pacific (AP) monitoring activities in relation to the Australian firm; and
• Contribute to other Conduct team deliverables as required.

About the team

You’ll join the Conduct team as part of the Quality & Risk community, a collaborative group that provides critical support to enable the Firm’s partners and staff comply with their obligations across key risk domains, including AML, sanctions, trade controls, business relationships, anti-bribery and corruption, modern slavery and reputational risk. The Australian Conduct team is part of an Asia Pacific Member Firm, and we encourage collaboration with colleagues across the Asia Pacific region.

Enough about us, let’s talk about you.  

Ideally, you will have 5+ years’ experience in one or more of the following areas, gained within financial services, professional services or other comparable roles:

• Client, engagement and third party due diligence;
• Risk, compliance or conduct-related roles;
• Policy or risk frameworks development; or
• Control design and development.

Experience in financial services regulation (including AFSL), financial crime (AML/CTF, sanctions, trade controls, anti-bribery and corruption) or modern slavery would be advantageous.

Additionally, you will:

• Demonstrate strong attention to detail with excellent communication skills, both verbally and in writing;
• Understand complex issues and exercise sound judgement, including appropriately escalating matters to senior team members;
• Have strong conceptual, analytical and critical thinking skills, including interpreting and applying regulatory and policy obligations;
• Collaborate effectively with other professionals across Deloitte and contribute as a strong team player;
• Be proactive, positive and risk aware in your approach;
• Confidently manage stakeholder relationships and demonstrate a strong client service ethos; and
• Work independently, prioritise competing demands, and deliver high-quality outcomes within agreed timeframes.

Why Deloitte?  

• At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  
• We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 
• We support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needs.
• We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.