Operations Administrator

Job Requisition ID: 37325 

• Great opportunity to work with decision makers at the world’s most innovative global consulting firm
• Flexible work arrangements – work in a way that suits you best!
• Learn from the best in the business

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people, and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals

What will your typical day look like?

You will work closely with the ESCoE Lead and Assistant Lead to ensure best practice processes are upheld and followed, assist in any follow up or requests from Finance or Engagement Teams and Partners, along with any other ad hoc requirements. You will regularly liaise with a varied stakeholder group. In addition, you will work in an engaged and high performing team where you can make a real impact on the effective operation of the ESCoE function within the firm.

Your specific responsibilities include, but are not limited to the following:

• Excellent service delivery to practitioners
• Timely and accurate processing of entries with SWIFT
• Streamlining and enhancing ESCoE Team processes
• Upholding excellence in engagement coordination and administration
• Be a centre of excellence for engagement coordination and administration for Deloitte nationally

About the team
The Engagement Financial Operations (EFO) team provides a comprehensive firm-wide engagement support service to facilitate good engagement health, hygiene, and financial management across all engagements and client accounts. The EFO support Partners and engagement teams with engagement financial management, whilst providing insights relating to engagement financial risk and impacts on engagement financial performance.

The Engagement Support Centre of Excellence (ESCoE) team sits under EFO in the National Finance Business Unit and is responsible for accurate and timely processing of engagement transactions in SWIFT, supporting the business with engagement set up and administration advice.

You are someone with:

Essential

• Sound skills in MS Office, including intermediate Excel skills
• A keen eye for detail
• Ability to build strong professional relationships with people at different levels
• Ability to work well as part of a team
• Implementing best practice in engagement administration and support to maximise financial return
• Excellent personal organization and time management
• A positive and effective member in a group (team player)
• Outstanding attention to detail and ability to meet deadlines
• Approachable with a ‘Can do’ attitude
• Ability to work effectively independently and as part of a team
• Ability to work in a fast paced, readily changing environment
• Ability to “think outside the box” when identifying problems and developing solutions
• Inquisitive by nature
• Strong oral and written communication skills, including presentation skills
• Actively listen
• Ability and willingness to follow team processes
• Juggle and prioritise work

Desired

• Office administration or financial team background
• Degree or Certificate in Accounting, Finance, Economics, or Business Management – Or currently studying

Why Deloitte? 

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps 
Sound like the sort of role for you? Apply now. 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.