Operations & Business Transformation | Consultant / Senior Consultant

Job Requisition ID: 38409 

Consultant/Senior Consultant – Operations & Business Transformation

• • Global opportunities – for the travel bugs out there! 
  • CulturalFlex to observe your cultural and religious days of significance
  • Career breaks for up to 12 months – for study, travel, volunteering, or personal interests  

Looking for a place to grow your strategy, transformation and operational consulting skills across diverse projects and clients? Find out why Deloitte is the place for you.  

What will your typical day look like?

This role will see you engage directly with high profile banking clients on their most important and challenging business issues and addressing and solving their priority transformation agendas operational problems. In addition, you will be involved in:

• Lead strategy, transformation, and operations projects, delivering results that drive meaningful change for clients in the banking and financial services industries.
• Deliver whole-of-business transformation – transforming the way clients operate to achieve growth, cost or regulatory compliance outcomes.
• Collaborate with senior client stakeholders to define objectives, manage project deliverables, and ensure alignment with client expectations.
• Leverage a deep understanding of banking operating models and processes to identify areas for transformation and operational improvement.
• Combine an understanding of the banking sector with contemporary delivery practices to enable successful delivery of transformation initiatives.
• Apply data fluency and process optimisation / transformation knowledge to inform strategy and enhance operational efficiencies.
• Manage and mentor project teams, providing guidance on best practices and fostering a culture of collaboration and innovation.
• Support business development activities, including identifying new opportunities, contributing to proposals, and expanding client relationships.

About the team  

The Deloitte Technology & Transformation Operations and Business Transformation team works with leading executives both in Australia and internationally who are faced with the requirement to transform their business, reconfigure their operations, increase productivity, restructure to lower costs and get the most out of the workforce and assets to remain competitive.

Our practice specialises in turning strategies into measurable and sustained results. In response to market demands for critical thinkers who can solve complex business problems, our team is growing rapidly.

Our clients face challenges that range from transformation in response to market conditions through to disruption from technology advances such as AI, Automation and Process Mining that enable us to overhaul the customer experience and the efficiencies that can be gained from operations.  

Enough about us, let’s talk about you.
In response to strong client demand for our services we are currently seeking a consultant / senior consultant with advisory and transformation/change experience in the financial services and banking industry.

Ideally you will also have the following:

• Curiosity, a passion for driving tangible results, and a proven track record of working ‘through the lifecycle’ (i.e. business case through to implementation).
• Over 3/5 years of experience in a strategy and/or operations consulting role at a leading professional services firm or an FSI organisation
• Demonstrate an exceptional understanding of complex program management and the ability to manage multiple work streams in an agile manner and a diverse group of stakeholders through a sustainable change program
• Demonstrable experience working within or consulting for the banking or insurance sectors.
• Strong understanding of process improvement methodologies and data-driven decision-making.
• Proven track record in leading cross-functional teams, managing project timelines, and delivering client-focused results.
• Exceptional written and verbal communication skills, with the ability to influence senior stakeholders effectively

Why Deloitte?

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. 

We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.

We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.

Next Steps
Sound like the sort of role for you? Apply now. We’d love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.