OmniStudio Lead

Job Requisition ID: 39596 

• Choice and flexibility on where, when and how you work​

• Mentoring programs – receive support and coaching to progress your career ​

• Recognition culture to celebrate milestones and discounts at hundreds of retailers 

About our team

Part Business. Part Creative. Part Technology. One hundred per cent digital.

Pioneered in Australia, Deloitte Digital is committed to helping clients unlock the business value of emerging technologies. Through nine studios spread across the US, UK and Australia, we provide clients with a full suite of digital services, covering digital strategy, user experience, content, creative, engineering and implementation across mobile, web and social media channels.

With a long and successful history providing leading Australian organisations with world-class interactive, web-based and Salesforce-based solutions, we have played a key role in Deloitte Australia’s diversification and growth.  Deloitte Digital brings many different perspectives to our clients’ challenges and opportunities, combining an established footprint in mobile, web, ecommerce, social and customer platforms with the strength of our global network of digital studios.

Our Salesforce practice enables clients to solve real business problems by helping them envision their future, formulate strategy and implement Salesforce technology solutions to deliver real business benefit.  We are fortunate to have worked on some of Australia’s most iconic Salesforce projects, having won four Salesforce Innovation Awards in 2020 alone.  We have five Certified Technical Architects operating in region, three graduated our CTA program this year.  We are continuing to invest heavily in our Salesforce capability and partnership.

The combination of our solution architecture expertise, Salesforce platform knowledge, experience design culture and global alliance with Salesforce enables us to provide innovative solutions that help transform businesses.

About the Role

As a OmniStudio Lead within our Salesforce practice, you will drive positive technical outcomes for our projects through:

• providing technical guidance and mentorship to developers

• validating technical approaches and decisions

• aspects of technical design including custom components, integrations, etc.

• being hands-on when required including working on complex or challenging customisations

• working closely with an architect to define and adapt technical best practices and standards for a project

• taking ownership of operational and development processes, documentation and standards

• helping to drive the creation and management of the internal frameworks and technology initiatives

• developing and presenting digital best practices, technical concepts and technologies for innovative digital solutions

• leading the way to develop and grow Salesforce technology accelerators bank through the development of reusable components in every engagement  

About You

 As an OmniStudio Lead you will be committed to best practices and continuous improvement, with demonstrated expertise in leveraging the latest Salesforce and OmniStudio capabilities. The ideal Lead will drive the delivery of innovative, efficient digital solutions by translating complex business needs into robust, scalable processes, ensuring our organisation remains at the forefront of platform advancements. You will have a passion for expanding your knowledge of technology and business operations, coupled with exposure to conversing with clients on the opportunities, impacts and implications of Salesforce will set you up for success. You will be a technical connector, collaborator and communicator with a strong bias towards user empathy and understanding problems before identifying solutions. You would help enforce the team’s strategy, ensuring the technical delivery team stay focus and aligned to this. You would be working as an overlay across prospects and customers and provide technical guidance to challenging problems. 

Successful candidates will generally exhibit the following qualifications:

• Experience as a technical lead or lead developer on large scale or complex Salesforce project(s)

• Hands-on expertise with OmniScripts, FelxCards, DataRaptors, and Integration Procedures 

• Deep experience with the Apex programming language

• Deep experience with core Salesforce capability including Sales, Service and Community

• Experience in one or more ancillary Salesforce technologies such as LWC, Platform Events, Shield, Vlocity, etc.

• DevOps or other development lifecycle experience, including Git (or other SCM), CI/CD, pipelines and supporting processes, branching structures

• Quality assurance tools, frameworks or methodologies such as PMD, SonarQube, Checkmarx

• Demonstrated experience in project management, business analysis, and technology implementation in full life-cycle salesforce engagements

• A natural affinity for mentoring and developing junior team members

• Salesforce certifications specifically in Omnistudio Developer other Salesforce certifications will be highly regarded.

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!  

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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