Manager | Operation and Business Transformation Consulting | Financial Services Industry

Job Requisition ID: 39541 

Manager | Operation and Business Transformation Consulting | Financial Services Industry

• Mentoring programs – receive support and coaching to progress your career
• Recognition culture to celebrate milestones and discounts at hundreds of retailers
• 18 weeks paid parental leave from Day 1 + 12 months return to work support (work 4 days and get paid 5)

We are seeking a talented Manager to join our Operations & Business Transformation team based in Sydney. This is a permanent role that will support you in growing your career, working across a number of exciting client projects and an opportunity to be part of a market-leading team.

What will your typical day look like?  

This is an exciting career opportunity for a career focused Manager to join our Banking & Insurance Operation Transformation and immerse yourself in the Operations, Industry and Domain Solutions. This role will see you engage directly with high profile banking clients on their most important and challenging business issues and addressing and solving their priority operational problems and collaborate with Adam Pimperton to deliver extraordinary results for our clients.

You will work alongside a talented team, applying your expertise to solve complex client problems. Your passion for continuous learning along with your ability to communicate and build strong relationships, will position you as a trusted advisor with your clients. Known for your strong project management skills and your ability to perform under pressure, you will play a crucial role in delivering innovative solutions.

About the team 

Deloitte’s Tech and Transformation client service team supports some of Deloitte’s largest clients nationally across a variety of industries.
You will report directly to the Partners / Directors in Tech & Transformation and work with Operations, Industry and Domain Solutions team who prioritise client success. 

Enough about us, let’s talk about you.

You may have all or some of the following skills/experience:

• Lead strategy, transformation, and operations projects, delivering results that drive meaningful change for clients in the banking and financial services industries.
• Deliver business transformations, redefine operating models, execute service design and service delivery at Australia’s largest banks
• Collaborate with senior client stakeholders to define objectives, manage project deliverables, and ensure alignment with client expectations.
• Leverage a deep understanding of banking processes to identify areas for operational improvement and transformation.
• Apply data fluency and process optimisation / transformation knowledge to inform strategy and enhance operational efficiencies.
• Manage and mentor project teams, providing guidance on best practices and fostering a culture of collaboration and innovation.
• Support business development activities, including identifying new opportunities, contributing to proposals, and expanding client relationships.
• Draw on Deloitte’s unique capabilities in Process and Workflow Optimisation using Process Mining, Process Automation and Process Digitisation

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.