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Information Management Business Analyst


Sydney, NSW, AU

Department:  Internal Client Services

•    Work in a highly innovative and transformative business
•    Work/life balance with access to flexible work arrangements
•    Salary packaging – to suit your personal and financial circumstances


What will your typical day look like?

You will work with business owners, business users, technical and business project managers, vendors and IT technical staff to ensure appropriate solutions are designed, documented and implemented to meet the requirements of the business.


There will be a strong focus on internal stakeholder engagement and will require critical thinking and excellent communication skills. The role will be responsible for requirements gathering, documentation writing and business analysis throughout the project lifecycle as well as reviewing and defining content management processes and solutions.


Specifically, you will gather, analyse and document business requirements; conduct business process and ways-of-working analysis; review content management solutions from a technical and non-technical perspective; and review/define content management processes.


With the Information Manager, you will assist to engage with the business through surveys, reference interviews, workshops to understand business needs, processes and solutions. You will work with technical SMEs to drive solution testing, measure and report results, track bugs and define areas for enhancement and optimisation.


About the team 
You will work primarily within the Enterprise Content Management area, as part of the Information Management Office (IMO), to deliver strategies, methods and tools used to capture, manage, store, preserve, and deliver content management solutions related to organisational processes, project and operational teams in order to maximise their ability to exploit information assets efficiently and effectively.


Enough about us, let’s talk about you. 

You are someone with at least 3 years of business analysis experience, and has experience using industry standard business process mapping methods and tools and facilitating workshops with business stakeholders, vendors and technical teams.


You also have experience in preparing reports and presenting ideas clearly and concisely, plus have exposure to projects in any of the following areas:

  • Information Management/Enterprise Content Management (essential)
  • SharePoint and Office 365 content management capabilities (essential)
  • Application implementation (highly desirable)


Ideally, you have broad experience across both business and IT projects, have previous experience working in a ‘big 4’ consultancy, and have certification of competency in IIBA/PMBOK (CCBA).


Why Deloitte? 
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.


Next Steps 
Sound like the sort of role for you? Apply now using the link provided


By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.