Head of Internal Communication and Experience

Job Requisition ID: 38031 

• Be responsible for shaping and executing a world-class internal communication and experience strategy at Deloitte

• Lead a high performing Internal Communication and Experience team

• Flexible Working Options - We empower you to work in a way that meets the needs of your clients, your team and you. 

Are you ready to make a significant impact by transforming our internal communications and enhancing employee experience?

What will your typical day look like?  

This pivotal role, reporting to the Chief People and Purpose Officer, involves crafting a world-class internal communication and experience strategy.

You'll drive behavioural change by developing a proactive, human-centred communications and experience strategy that aligns with our brand.

Your communications must be purposeful, inspiring our people and Partners. As a strategic advisor, you'll guide executives and teams on authentic messaging and storytelling while innovating across in-person and digital communication channels. Your skill in creating simple yet impactful narratives will enhance engagement and trust, in a dynamic environment.

Monitoring key performance indicators is crucial to optimise strategies for better dialogue and conversation. Lead initiatives fostering a culture of belonging, lead a team to high-performance and cultivate an environment where strategic communication thrives. Your efforts will maximise impact and ROI, promoting a unified voice.

Enough about us, let’s talk about you.

You may have all or some of the following skills / experiences:

• Experience crafting compelling, action-oriented narratives that inspire, engage and align with strategy.

• Ability to anticipates trends to align human centred communication and experience strategies with firm goals.

• A planned, purposeful mindset with strong problem-solving skills with a focus on long-term impact.

• Exceptional communication skills for authentic conversations with executives, Partners, and team members.

• Demonstrable advisory experience to serve as a trusted advisor to the CEO and leadership team.

• Strong negotiation and stakeholder management abilities.

• Expertise in executive storytelling across diverse channels.

• Resilience and adaptability to evolving business landscapes.

• Experience managing budgets, strong financial and commercial acumen.

• Exercises strong judgment and decision-making in managing sensitive issues.

• Knowledgeable about emerging communication technologies and their application.

• Ability to lead, inspire, and develop a high-performing creative team.

Why Deloitte?  
At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  
 
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 
  
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.
 
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps 
Sound like the sort of role for you? Apply now, we’d love to hear from you! 

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By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.