Employee Listening Specialist

• Be part of a purpose-driven, collaborative and people focused team
• Work in a hybrid flexible work environment
• Mentoring programs – receive support and coaching to progress your career  

As an Employee Listening Specialist (Senior Consultant) at Deloitte, you’ll play a pivotal role in shaping our firmwide employee listening strategy. You’ll be responsible for the administration, oversight, and analysis of Deloitte’s employee listening portfolio; from delivering firmwide engagement surveys to managing key employee lifecycle moments such as onboarding and exit surveys. 

What will your typical day look like?  

Partnering closely with the Employee Listening Manager, you’ll be the trusted domain expert, providing actionable insights to stakeholders and business leaders, and ensuring we capture rich, meaningful feedback to enhance our employee experience.

You’ll administer the end-to-end delivery of employee listening initiatives, including confirming survey questions, managing cadence and timelines, and analysing results to deliver executive-ready insights.

As the technical owner of our Qualtrics platform, you’ll set up, update, and optimise surveys and dashboards, ensuring smooth implementation and governance. Your expertise in survey methodology and analysis will drive best practice recommendations and help translate feedback into strategic action for business leaders.

You’ll build strong relationships with stakeholders across Talent, IT, data analytics, and external partners, making a tangible impact on the Deloitte employee experience.

About the team

Our Employee Listening team is at the forefront of creating a culture of continuous feedback and improvement. Highly respected within the business, you’ll collaborate with colleagues who are passionate about employee experience, innovation, and data-driven decision making. You’ll be supported in your professional growth and have the opportunity to influence how Deloitte listens, learns, and evolves. 

Enough about us, let’s talk about you.  

You may have all or some of the following skills and experiences:

• Some experience executing employee listening programs (e.g., engagement surveys, Voice of the Customer, NPS, onboarding/exit surveys)
• Some experience with Qualtrics or similar survey platforms
• Ability to manage diverse stakeholder requirements in strategy, survey design, reporting, and communication
• Strong knowledge of survey/research design methodology and analytical skills to interpret and communicate results
• Excellent communication skills, able to work across teams and with a wide range of stakeholders
• Experience managing firmwide projects and timelines
• Tertiary qualification in a relevant field (Organisational/Industrial Psychology, Human Resources, Business, etc.)

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

#LI-Hybrid

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.