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Dynamics 365 Finance and Operations - Support Consultant - Melbourne/Sydney

Date:  04-Sep-2021

Sydney, NSW, AU

Department:  Consulting

Dynamics 365 Finance and Operations – Support Consultant – Melbourne/Sydney

  • Salary packaging – to suit your personal and financial circumstances
  • Flexible work arrangements – work in a way that suits you best
  • Mentoring programs – receive support and coaching to progress your career


We are currently seeking talented Support Consultants proficient in Dynamics 365 Finance & Operations to join the team as critical members of an established Microsoft Dynamics practice. The role will require you to assist clients in resolving their business and technology challenges with a focus on client success, client outcomes, client satisfaction


What will your typical day look like? 

Join a high performing culture of talented people, who are highly motivated and passionate about building and implementing information-based solutions. We are innovative and different because YOU are… we pride ourselves on our team of diverse, high performing Deloitte Professionals who are talented, supportive, inclusive and social - and who are at the heart of our success. Our aim is to ensure that all our people feel comfortable to bring their whole selves to work, and as a result, create a workplace that encourages the true spirit of 'And different'.

From day one at our firm you’ll be considered part of the Deloitte community and our development and career progression framework will help you develop the skills and capabilities you need to succeed - in every sense of the word. At Deloitte, we assume that you perform other roles within your life….you could be a student, a teacher, a passionate hobbyist and a caring family member. We recognise the importance of balance and embrace agility, understanding that this means different things to each and every one of our employees.


About the team
Deloitte's Enterprise Technology & Performance team helps our clients solve complex business problems by combining process and industry knowledge with expertise in enabling technologies. Our Microsoft Dynamics practitioners are skilled in Dynamics 365 Finance & Operations, and the Power Platform (comprised of Power BI, Power Automate, and Power Apps) and convert these proficiencies into benefits for our clients


Enough about us, let’s talk about you.
This role sees you as a key client liaison and entails:

  • Deeply understanding client context and their needs for application support
  • Communicating effectively and proactively to maintain a positive client experience
  • Managing incidents and resolving issues within the service contract (time, quality)
  • Delivering both reactive and proactive services that improve client outcomes
  • Applying your strong competencies in D365 (a mixture of functional and technical) and associated technologies (e.g. Power Platform, Azure) to perform your role effectively
  • Producing well-conceived, clearly articulated, pragmatic solutions and recommendations to complex business problems.


Why Deloitte?

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. 


We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.


We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.


Next Steps
Sound like the sort of role for you? Apply now.