Deloitte Global-Global SCCM Specialist

Job Requisition ID: 37879 

•    Great opportunity to work with decision makers at the world’s most innovative global consulting firm
•    Flexible work arrangements – work in a way that suits you best!
•    Learn from the best in the business

What will your typical day look like?
The primary objective of the position is to provide operational management of the Microsoft System Center Configuration Management (SCCM) environment in order to deliver patch management and mobile device management services. The role requires advanced to mastery skills that enable the individual to deliver a high level of service and to meet the expectation from the business, as well as a very solid understanding of an enterprise IT infrastructure operational environment and industry best practice. The patch engineer will have a strong focus on development in order to continuously increase their own skills as well as mentor others in this area.

Following are specific responsibilities for the role:    

• Use SCCM and other related tools for patch deployments, tracking, reporting, and remediation
• Use SCCM within a hybrid MS Intune implementation for the management of mobile devices
• Develop and provide patch compliance to the consumers of the services
• Troubleshoot and work with service consumers to resolve non-compliance issues
• Accountable for execution according to established standards, procedures, and processes
• Ensure optimization and performance of the hardware and virtual infrastructure
• Monitor the Service Desk system
• Participate in planned “Systems Day” and other maintenance activities
• Participate in a 24x7x365 on-call rotation (GHC, EIO teams)
• Respond to and manage service issues and problems
• Responsible for awareness and compliance to policy and guidelines of the ISMS
• Report any breaches in information security or policies

About the team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you.

You are someone with: 

• College Diploma in Computer Science or equivalent industry experience
• Possess a working knowledge of Active Directory and SCCM integrations with Active Directory
• Demonstrate a thorough understanding of application packaging and deployment using programs and advertisements
• Detail oriented; packages must be delivered accurately as well as patches
• Understand Operating System deployment with experience of working with Sequences, WIM files, and other relevant technology for OSD operations
• Ability to script in Powershell
• Good working knowledge of System Center Orchestrator
• Understanding of compliance baselines and the significance of those baselines
• In depth knowledge of client health, health issues and remediation activities
• Knowledge of how to interpret SCCM log files
• Strong understanding of SSRS and be able to create customized reports based on SCCM data within it.
• Awareness of mobile device management and Intune specifically

Why Deloitte? 
At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps 
Sound like the sort of role for you? Apply now. 
 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.