Deloitte Global | Cyber Security Phishing Drill Senior Analyst

Job Requisition ID: 38073 

• Great opportunity to work with decision makers at the world’s most innovative global consulting firm
• Flexible work arrangements – work in a way that suits you best!
•  Learn from the best in the business

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?
The Cybersecurity Awareness and Education/Phishing Drill Senior Analyst role is responsible for managing the development and delivery of engaging content and activities to raise cyber awareness across all Deloitte geographies worldwide. This role supports the Global Phishing Drill Service to reduce and mitigate human cyber risk at Deloitte. The role requires a strong understanding of Deloitte’s cybersecurity policies, compliance standards, human-related cyber risks, marketing and engagement, and cybersecurity strategic goals. The candidate is capable of effectively communicating and influencing Deloitte culture to improve cybersecurity hygiene and best practices for all 450,000+ Deloitte professionals worldwide. 

Following are specific responsibilities for the role:    

• Create and configure phishing drills, messages, and landing pages, as well as awareness messages to be displayed following the drills 
• Assist local teams with training and awareness initiatives Assist the Service Lead and Owner with stakeholder engagement and governance Organize the scheduling of the various drills during multiple time zones 
• Operate phishing simulation platforms, ticketing systems and reporting tools 
• Execute phishing drills on schedule for the Deloitte member firm network 
• Monitor the campaign and raise risks and issues to Service Lead 
• Provide phishing drill data and reports to the local points of contact Draft, review, and analyze the behaviors and patterns for the annual phishing global drill report
• Gather information from local points of contact or Deloitte Global on employee information (including email addresses) needed to execute phishing campaigns Share campaign results with local points of contact and relevant Deloitte Global stakeholders 
• Analyze feedback from the member firms on employee reactions to the phishing drill campaigns and provide support to member firms as requested 
• Work with the Global Cyber Culture service team and contacts across geographies and business areas to develop cybersecurity awareness and education plans that mature and improve cybersecure behavioral results. 
• Lead the development and implementation of comprehensive data and analytics to assess the effectiveness of the Global Cyber Culture Service and make recommendations for continuous improvement.
• Contribute to cross-functional team projects as required. 
• Contribute to the cybersecurity awareness service, coordinating with the Global Cyber Culture network (130+ individuals across 100+ geographies), and managing effective and efficient customer service processes.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you.
You are someone with: 
Required: 

• Programming HTML and CSS base experience. 
• Content creation – Creating email excuses, educational content, delivering complete product for a phishing simulation, emails fully branded, correctly formatted for all devices and platforms. 
• Work you'll do The team Qualifications Designing social engineering campaigns with email creation and page branding. 
• Designing awareness interventions, particularly on cyber-related topics. 
• Reporting and big data processing. 
• Sound knowledge of business management and information security/cybersecurity strategy and governance. 
• Knowledge information security best practices. 
• Ability to translate technical concepts for non-technical global audiences. 
• 2+ years’ experience in cybersecurity training and awareness, internal communications, corporate communications, marketing, or a related field. 
• Superior writing and editing skills with a proven track record across a variety of audience groups, cultures worldwide, and channels. 
• Experience designing and implementing cybersecurity educational experiences (e.g., interactive e learnings, micro-trainings, cyber quizzes). 
• Experience in managing vendors relationships. 

Preferred: 

• Bachelor’s degree in communication, design, marketing, political science fields with knowledge or interest on cyber security. 
• Operational experience with phishing solutions. 
• Tactical knowledge of social engineering and phishing threats, including organizational patterns of behavior.
   

Why Deloitte? 

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits,, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps 
Sound like the sort of role for you? Apply now. 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.