Client Account Manager - Senior Manager

• Choice and flexibility on where, when and how you work​
• Mentoring programs – receive support and coaching to progress your career ​
• Recognition culture to celebrate milestones and discounts at hundreds of retailers ​  

We are seeking an exceptional Client Account Manager to join our Growth team! 

What will your typical day look like?

This is an exciting career opportunity for a career focused Senior Manager to join our Growth team and immerse yourself in the pursuing Deloitte's most strategic opportunities. In this role you’ll be involved in managing strategic client relationships and driving account improvements, ensuring seamless execution of operations. By working closely with the LCSP, you'll lead account planning and support the client service team. You will also be responsible for developing impactful leadership meetings, reporting on key metrics like revenue and pipeline activity, and fostering connections across cross-firm teams. Your efforts will drive the success of assigned clients by applying best practices, engaging in go-to-market activities, and delivering exceptional value. Additionally, you'll work with global teams, support key pursuits, manage procurement relationships, and team with offshore resources to fuel account growth. Conducting client feedback interviews and preparing both internal and external communications will also be key components of your role.

About the team

Our Growth team is a collaborative team dedicated to pursuing Deloitte's most strategic opportunities. We value innovation and celebrate success. With a mix of skill sets, our team drives growth and delivers impactful solutions to our clients.

Enough about us, let’s talk about you.

You may have all or some of the following skills/experience:

• 5+ years’ experience in account management or similar role, operating within a complex account management environment
• The ability to influence and respectfully challenge senior stakeholders
• Strong analytical and quantitative skills, ability to interpret data and identify trends
• Ability to effectively manage competing priorities, know when to make sound judgement calls
• Ability to meet deadlines, prioritise and manage projects to conclusion
• An enthusiastic, resilient and pragmatic approach to driving account strategy and planning
• Ability to facilitate the development and implementation of strategic client relationship plans, focused on delivering the best of Deloitte.

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.