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Client Account Manager

Date:  14-Jan-2022

Sydney, NSW, AU


Job Requisition ID: 20819 

At Deloitte we have the freedom to choose when, where and how we work – talk to us about the flexibility you need.

Here is your moment of truth. This could be the opportunity that changes everything if you are seeking to advance your career in Account Management within a leading professional services firm. 

If you are seeking day to day exposure to executives and want to advise and forge relationships with decision makers at the world’s most innovative global Consulting firm, start your journey here. 

Deloitte is looking for a talented Client Account Manager to join our team. You will work closely with Lead Client Service Partners on a wide-range of relationship building initiatives in a fast-paced, hands on, agile environment. You will work with a small portfolio of strategic accounts, including a leading innovative media business.  You will be working with a cohort of Senior Partners, a highly motivated and fun team who strive to live Deloitte’s purpose of ‘making an impact that matters’ for our clients, people and community. 
What will your typical day look like?  
Welcome to MCBD, the Marketing, Communications and Business Development team - A.K.A. Deloitte’s creative heartbeat. Meet 150+ like-minded experts committed to thinking outside of the box. We bring to life ideas and strategies that build Deloitte’s brand eminence and help us stand out. Our unparalleled marketing, design and social expertise allows us to make a difference across everything we do.
Reporting to the National Strategic Accounts Leader, you will play a critical role in bringing together the best of the firm to our clients by prioritising what is right for the client and integrating capability across the firm to focus on the issues that matter most. You will work closely alongside the Lead Client Service Partners & Senior Partners to build trusted relationships that will enable them to have a strong voice and drive delivery in a way that is distinctive and impactful in the market. 
Enough about us, let’s talk about you. 
We’re looking for someone who can:  

  • Design, embed and deliver, distinct client experiences through scaled agile ways of working
  • Facilitate the development of a strategic client relationship plan focused on delivering the best of Deloitte 
  • Demonstrate ability to focus priority and drive sustainable revenue, premium growth and building trusted advisor client relationships
  • Drive excellence in account operations by bringing discipline and rigour to team cadence through keeping client experience at the centre of account team purpose and engagement
  • Facilitate the development and implementation of strategic relationship plans
  • Support key account pursuits through understanding the client’s strategic objectives and helping identify and bring the most relevant resources, intellectual property and knowledge, locally and globally.   

Why Deloitte? 
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. 
We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. 
We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.
Next Steps 
This is one of the most interesting, exciting, rewarding, and challenging roles in professional services. Sound like the sort of role for you? Apply now. 




By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.