Change & Experience Manager

• Be part of a purpose-driven, collaborative and people focused team
• Work in a hybrid flexible work environment
• Mentoring programs – receive support and coaching to progress your career  

As a Change & Experience Manager at Deloitte, you’ll play a pivotal role in supporting and driving transformation priorities across the firm, aligned to Deloitte’s strategy. Working alongside Partners, senior leaders, and the Communications team, you’ll help align priorities, anticipate impacts, and drive adoption of enterprise-wide initiatives that shape the future of Deloitte.

What will your typical day look like?

You’ll partner with senior leaders to clarify and support the adoption of transformation programs, translating diverse perspectives into aligned action. Drawing on your understanding of culture and behaviours, you’ll reinforce desired ways of working and design the interventions to bridge the gap. Your strong communication skills will help you develop clear, executive-ready messages that surface risks, frame options, and support informed decision-making.

You’ll strengthen governance and delivery cadence, aligning stakeholders on accountabilities, tracking progress and measuring impact across complex initiatives.  With a focus on teaming, you’ll design and facilitate leadership sessions, executive forums, and cross-functional workshops to enable alignment and momentum. Operating confidently in ambiguity, you’ll be a trusted advisor who supports leaders to deliver results that improve quality, client outcomes, and employee value.

About the team

Our Change & Experience team works closely with leaders across the business to drive meaningful transformation and shape Deloitte’s culture. You’ll collaborate with specialists in change, experience, communication, learning and talent, all working together to deliver impactful outcomes. The team is high-performing and values-driven, committed to supporting each other and delivering results that matter.

Enough about us, let’s talk about you.

You may have all or some of the following skills and experiences:

• Deep understanding of change and transformation principles, applied pragmatically to drive adoption and outcomes
• Experience supporting or leading complex program initiatives and managing multiple priorities
• Strong understanding of large, complex professional services organisations, with the ability to build context and credibility quickly
• Confident stakeholder leadership and executive-ready communication, able to navigate differing views and clearly frame issues, options, and risks.
• Curiosity and results focus, leveraging AI-enabled tools and contemporary approaches to improve insight, coordination, and impact

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

#LI-Hybrid

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.