Share this Job

Business Systems Senior Consultant

Date:  13-Oct-2021

Sydney, NSW, AU

Department:  Internal Client Services

Job Requisition ID: 18954 

There is an opportunity within the National Finance Business System Support team that supports the Deloitte SAP S4 Hana practice management application.  This opportunity specific relates to their Alternate Delivery Model (ADM) which is replication of resource time from Deloitte staff based in overseas delivery centres.  In support of this process, the Senior Consultant is primarily responsible for the integrity of master data from that delivery centre.  ADM is one of the fastest growing area’s within Deloitte Australia, over the coming 12 months you will be involved in roll out of new enhancements.


Bringing your knowledge of system administration, and accounting to provide support relating to employee record maintenance, processing timesheet hours and overseeing contractor invoices payments. In addition, you will also be involved in incident resolution, system implementations and system improvements. This role will apply specialist knowledge and skills to enhance functionality of key finance systems, improve customer service, meet business needs and increase the efficiency of operations.


The ADM Senior Consultant role resides in the Business System team within the National Finance. The National Finance team provides support for all finance facets for the business including, Financial Accounting, Management Accounting, Finance System support and Business Intelligence reporting solutions


What will your typical day look like?

  • Provide day to day support across various financial applications and interfaces, including end-user support.

  • Perform daily, weekly, and monthly operational tasks as per schedule.

  • Provide day to day technical and functional support across all financial applications and interfaces, including break fixes, performance issues, logging defects and providing end-user support

  • Log and resolve issues, escalating to local stakeholders, local IT teams or vendors and global support teams where necessary, and ensure proper follow-up procedures are maintained 

  • Identify improvement opportunities to streamline, simplify and automate business processes & reporting requirements

  • Attend support meetings, as required, to prioritise issues and test new features

  • Identify issue trends for training team to review which may require support material to be updated

  • Assist business units with queries regarding ADM resources

  • Prepare monthly and ad hoc reports on ADM Time, Cost Accruals and Invoices


About the team 

Sitting under the National Finance team, the Business Systems team is a multidisciplinary team of technical and finance experts that essentially keep the company’s system operating. When our staff have trouble with finance systems and applications, they come to us! We are responsible for troubleshooting and system support.


Enough about us, let’s talk about you. 
You will be a highly motivated individual, with excellent communication skills & few years of experience working as a Senior Consultant, Business Systems Administrator or Systems Accountant. Additionally, you will possess:

  • Experience with ERP systems, including financial master data knowledge or HR master data knowledge

  • Demonstrated finance technical (systems and applications) and functional support experience.

  • Demonstrated analytical, troubleshooting, and problem-solving skills and continuous drive for improvement in methods and processes

  • Identifies and analyse problems, determines appropriate actions, and implements solutions

  • Experience with system testing including the development of test cases, execution of scripts and liaison with development team on resolution, desirable.

  • Experience working in project and BAU environments

  • Experience as an accountant with exposure to core finance functions.

  • Good understanding of accounting principles, financial reporting needs/requirements and internal control procedures.

  • Intermediate to Advanced Excel, Visio and MS PowerPoint skills


Why Deloitte? 
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. 


We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. 


We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.


Next Steps 
Sound like the sort of role for you? Apply now. 


By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.