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Technical Business Analyst

Date:  13-May-2022

Sydney, NSW, AU Adelaide - Fullarton, SA, AU Melbourne, VIC, AU Brisbane, QLD, AU

Department:  Internal Client Services

Job Requisition ID: 19234 

•    Work in a highly innovative and transformative business
•    Work/life balance with access to flexible work arrangements
•    Salary packaging – to suit your personal and financial circumstances


What will your typical day look like?

The Senior Business Analyst is responsible for taking ownership and leading the business analysis activities on projects within the Project Management Office (PMO), for Deloitte’s Information Technology Services (ITS). As a Senior BA you will be responsible for ensuring completion of deliverables to agreed schedule and quality, including:

  • Preparing business analysis work plans for the various components of work and other BA deliverables within the project scope

  • Preparation and pro-actively leading facilitation of business analysis / technology stream workshops to meet workshop objectives

  • Requirements elicitation and documentation activities to ensure requirements are articulated at required level of detail for business approval and technical implementation

  • Working closely with Developers, Architects, Business Users and 3rd party suppliers for current & future state process analysis and mapping

  • Preparation and facilitation of user acceptance testing

  • Strong system analyst approach to help understand limitations and to lead discussions with development and integration technical teams

You will consistently be ensuring deliverables meet stakeholders’ expectations (either produced by yourself or other team members), and will have the ability to lead in a cross-functional environment, resolve conflicts, drive decisions, and manage ambiguity. You will also be developing effective working relationships with project team members & senior stakeholders in both ITS and other business units within Deloitte.

You will demonstrate the ability to work autonomously and independently to deliver business analysis artefacts, and be a positive role model / mentor for other Business Analysts within the team, in particular Junior BAs. You will be responsible for the continous improvement of the BA CoE, and in ensuring adherence to the BA CoE processes.


Enough about us, let’s talk about you. 

You have proven experience working on a number of enterprise level programs to provide business analysis services and to support technology streams. Ideally you will have experience operating at a Senior Business Analyst level, or have sufficient experience to be confident in stepping into this role. You also have the proven ability to manage competing priorities within tight timeframes and operate in a rapidly changing environment. Ideally you will have a good understanding of data integration analysis and experience in data mapping activities.

You’ll also have the following:

  • Demonstrable experience with both waterfall and agile project delivery methodologies

  • Strong understanding of technology and business systems at a strategic and operational level

  • A track record in mentoring or guiding more junior members of a team (BA or otherwise)

  • The ability to absorb large amounts of new information and synthesis it down into clear and concise documentation

  • Experience analysing, defining and designing information models for new data sources (desirable)

  • Microsoft SQL experience - interrogate SQL queries and translate to technical requirements (desirable)

  • Working and demonstrable knowledge of Cloud and API based integration (desirable)

  • Experience in cloud platform design and usability (desirable) 


  • IIBA CCBA certification

  • Completion of a tertiary qualification in a related field


Why Deloitte? 

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. 

We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. 

We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.


Next Steps 
Sound like the sort of role for you? Apply now.


By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.