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Business Analyst

Date:  12-Oct-2021

Sydney, NSW, AU

Department:  Internal Client Services

Job Requisition ID: 18815 

What will your typical day look like?

The Business Analyst (BA) is responsible for taking ownership and leading the business analysis activities within a stream of work, across programs/projects within the Information Technology Services (ITS) Project Management Office (PMO) Portfolio, to ensure delivery of project goals to agreed schedule and quality, including:

  • Requirements elicitation and documentation activities to ensure requirements are articulated at required level of detail for implementation (functional specifications, requirements traceability matrix, use cases)
  • Current & future state process analysis and mapping
  • Preparing business analysis work plans for the component of work and other BA deliverables as per the Business Analysis Centre of Excellence (BA CoE) and project scope
  • Preparation and pro-active facilitation of business analysis workshops to meet workshop objectives
  • Preparation and facilitation of user acceptance testing


You will consistently be ensuring deliverables meet stakeholders’ expectations directly or via team members, and will have the ability to lead in a cross-functional environment, resolve conflicts, drive decisions, and manage ambiguity. You will also be developing effective working relationships with project team members & senior stakeholders in ITS, other business units and external parties such as vendors where required. You will be managing stakeholder expectations related to business analysis/process stream scope and service to influence project outcomes, and will also be leveraging waterfall and agile project delivery experience to influence project planning and delivery to achieve project goals.


You will demonstrate the ability to work autonomously and independently deliver, and you will foster a team culture that is adaptable to changing needs and supports team members. You will also be responsible for the continous improvment of the BA CoE, and ensuring adherence to the BA CoE processes and escalating issues as required.


Enough about us, let’s talk about you. 

You have proven experience working on enterprise level programs to provide business analysis services (minimum 2 years as a Business Analyst). You also have proven ability to manage competing priorities within tight timeframes and operate in a rapid changing environment, and demonstrated flexibility in approach and attitude. You’ll also have the following:

  • Proven experience analysing processes and process mapping complex business processes to industry best practices
  • Strong understanding of technology and business systems at a strategic and operational level including data flow models and system integrations  (on-prem or cloud)



  • IIBA CCBA certification
  • Experience in a Professional Services firm and an understanding, or willingness to learn, about Professional Services Firm


Why Deloitte? 

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.


Next Steps 
Sound like the sort of role for you? Apply now using the link provided.


By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.