UKG Technical Consultant

Job Requisition ID: 40635 

UKG Pro WFM Technical Consultant

• Mentoring programs – receive support and coaching to progress your career
• Career breaks for up to 12 months – for study, travel, volunteering, or personal interests  
• Rewards platform and supported, networked career progression - your hard work won't go unnoticed at Deloitte.

Deloitte Operate provides ongoing management of core business processes, technology, and functions for clients. We embed continuous advantage through a strong combination of hard-to-source talent, technology and transformation know-how, where they’re needed most. To aid our success in this space, we are seeking a skilled and experienced UKG Pro WFM Technical consultant to join our WFM Operate team that will provide support to our clients across UKG Pro Workforce Management (WFM).

As a UKG Pro WFM Technical consultant, you will play a pivotal role in contributing to providing specialist-led support for complex or ongoing functions for our clients, ensuring they achieve their desired outcomes. 

About the team

The Deloitte Operate team provides a complete range of specialised services across the world’s foremost Human Resources, Payroll, Workforce Management and Workforce Experience solutions including industry leaders SAP SuccessFactors, Oracle and UKG/Kronos and we are recognised by customers and the industry as a leading provider of solutions, services and support.

The Operate team at Deloitte is an inclusive and energetic group of professionals with a laser-like focus on delivering high-quality. We’re collaborative, we share knowledge, and we support each other. Our culture is what sets us apart! 

About the Role 

As a Technical UKG Consultant, your day to day may include:

• Providing technical support and advisory services to clients across their UKF WFM environment
• Troubleshooting technical system issues by analysing configuration, integrations and data flows to identify root causes and implement solutions
• Designing, building and maintain technical configuration, integrations and system enhancements aligned to business requirements
• Supporting system upgrades and new product released through technical impact analysis, testing and deployment support
• Collaborating with functional consultants to translate business requirements into technical system solutions
• Supporting transition of client from project implementation into ongoing management services support
• Reviewing system performance and recommending improvements to optimise reliability and user experience
• Supporting documentation of technical solutions, configuration and support procedures
• Working closely with clients and internal teams to ensure timely, high-quality delivery of technical support services

Enough about us, let’s talk about you.

You will be someone with a genuine interest in both the human and technical side of HR, payroll, and workforce management technology. While you’ll certainly have expertise in UKG software, you’ll need to develop a strong aptitude for consulting in a client-facing environment:

• Strong technical knowledge of UKG Pro Workforce Management architecture and integrations
• Experience designing and supporting technical system solutions within workforce management environments such as Time & attendance, scheduling, absence/Leave and Accruals.
• Strong analytical and troubleshooting skills with the ability to diagnose complex technical issues
• Excellent verbal and written communication skills with strong stakeholder engagement capability
• Detail-orientated mindset, ensuing accuracy and quality in project deliverables

If you are a proactive, results-driven UKG Pro WFM professional looking to join Australia’s leading practice, we would love to hear from you. Join our dynamic team and contribute to the success of our clients' workforce management initiatives. 

Why Deloitte?   

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

Next Steps 

Sound like the sort of role for you? Apply now, we’d love to hear from you! 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.