Senior Specialist Lead - Workforce Software

Job Requisition ID: 36976 

• Mentoring and development programs – receive support and coaching to progress your career 
• Deloitte Flex  - We recognise the importance of balance and embrace agility 
• Buy and sell leave - purchase up to 6 weeks of extra annual leave 

We are seeking a skilled and experienced Workforce Software (WFS) Senior Specialist Lead to join our Workforce Payroll Solutions team, specifically focusing on the Workforce Software product. As a Senior Specialist Lead you will play a crucial role in driving successful implementation projects for our clients, ensuring they achieve their desired outcomes whilst providing support, advice and guidance to team members to help educate and development their solution capabilities  

About the team 

• The WFS practice team at Deloitte are an inclusive and energetic group of WFM professionals with a laser-like focus on delivering high quality, customer centric projects for our clients.  
• We’re collaborative, we knowledge share and support each other. Our culture is what sets us apart! 

About the role 

The role will involve possessing deep Workforce Software product knowledge and insights to deliver WFS projects within project implementation teams. You will be responsible for directing and leading the architecting and designing WFS solutions, ensuring appropriate integration, alignment, and embedding within the customers overall landscape. Additionally, you will provide support, expert advice, and guidance to team members to help educate and develop their solution capabilities.  

Specifically, you will provide leadership and direction on projects, facilitate workshops directly with clients including senior stakeholders, evaluating and problem-solving complex requirements, advising on or configuring software, and providing ongoing functional advice and team development support. Furthermore, you will coach and mentor others within the WFS team and support their growth and development. You will also receive ongoing product training to maintain applicable certifications and keep up to date with the latest product releases. 

You will consider factors such as best use of functionality, user experience, and integration complexity to deliver the best value and customer aligned solution. In this role, you will contribute to and collaborate with our highly talented WFM consulting team to implement, consult, and advise on WFS software aligned with project schedules. 

Enough about us, let's talk about you  

You will be someone with a genuine interest in both the human and technical side of HR, payroll and workforce management technology. While you’ll certainly have deep expertise in WFS software, you’ll need to bring an aptitude for consulting in a client-facing environment. 

Requirements: 

• Proven experience (min. 5 years) as a senior specialist implementing, supporting or client working with WFS solutions 
• Experience in interpreting, formalising, and communicating requirements in a business analyst or functional consultant role 
• Specialist knowledge in WFS functional areas such as time and attendance or advanced scheduling,
• Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal teams. 
• Demonstrated problem-solving and decision-making abilities. 
• Excellent organisational and time management skills, with the ability to handle multiple projects simultaneously.
• Detail-oriented mindset, ensuring accuracy and quality in project deliverables. 
• Tertiary level qualifications in Business, HR, IT or related areas are advantageous. 

If you are a proactive, results-driven WFS professional looking to join Australia’s leading practice, we would love to hear from you. Join our dynamic team and contribute to the success of our clients' workforce management initiatives. 

Why Deloitte?   

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

Next Steps 

Sound like the sort of role for you? Apply now, we’d love to hear from you! 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.