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Senior Consultant - Transformation and Operations - Health

Date:  14-Nov-2021

Melbourne, VIC, AU


Job Requisition ID: 19968 


  • Flexible work arrangements - work in a way that suits you best
  • World-class learning and leadership programs
  • Employee excellence awards/Employee appreciation month


In Transformation and Operations we focus on addressing the issues and questions that keep COOs awake at night. We start right at the top helping our clients articulate and implement their strategic direction and touch every layer of an organisation from designing effective operating models and delivering transformation programs aimed at improving customer experience, business and financial performance , optimising day to day operations, workflow and supply chain efficiency.


What will your typical day look like?
This role will see you engage directly with high profile health and social care clients on their most important and challenging business issues – analysing and solving their priority operational problems. In addition, you will also:

  • Work with a high performing team with a strong commitment to excellence in pursuit of in pursuit of helping our clients deliver value and optimise performance across the health and social care sector
  • Draw on Deloitte’s unique capabilities in Design thinking, Digital, Data, AI, Analytics, Human Capital, Deloitte Access Economics, and experience from our global consulting network
  • Undertake strategy and operations transformation projects, with the opportunity to experience borderless careers through national and international projects and secondments
  • A career in Transformation and Operations means you will be working alongside Australia’s leaders solving the toughest problems – you never have a boring day.


About the team
Our Health and Social Care Transformation and Operations team is growing rapidly in response to market demands for critical thinkers who can solve complex business problems.  Our clients face challenges that range from transformation in response to market demands, through to disruption from technology advances such as virtual care and robotics and cognitive automation, that can enable us to redesign the customer experience and drive operational efficiencies and effectiveness.

Our Transformation and Operations practice specialises in turning strategies into measurable and sustained results.


Enough about us, let’s talk about you.

In response to strong demand for our services, we are currently seeking a Senior Consultant within out Operations and Transformation Consulting team. We encourage anyone who possesses the following experience and skills, regardless of background, to apply:

  • Background in Health and Social Care (From a Strategic, Operational or Technology perspective)
  • Experience working with or on consulting project teams, engaging with management at health and social care providers or insurers and the public sector – in areas such as enterprise cost reduction, operational improvement, program management office, and process excellence.
  • Solid quantitative, analytical, and data modelling skills
  • Ability to build strong relationships with a range of clients
  • Strong problem-solving skills with the ability to exercise mature judgment
  • Curiosity to learn and proactivity to bring forward ideas
  • Strong sense of team and passion to develop others as well as self


Why Deloitte? 

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.


We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. 


We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.


Next Steps  

Sound like the sort of role for you? Apply now! We’d love to hear from you.





By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.