Senior Consultant - Banking Strategy & Operations

Date:  9 May 2025
Location: 

Melbourne, VIC, AU

Department:  Technology & Transformation
Description: 

Job Requisition ID: 37887 

Senior Consultant - Banking Strategy & Operations

 

    • Global opportunities – for the travel bugs out there! 
    • CulturalFlex to observe your cultural and religious days of significance
    • Career breaks for up to 12 months – for study, travel, volunteering, or personal interests  

 

This role will see you engage directly with high profile banking clients on their most important and challenging business issues and addressing and solving their priority operational problems

 

What will your typical day look like?

 

  • Work with a high performing team with a strong commitment to excellence in pursuit of helping our clients drive profitability and performance through their business operations
             
  • Have the opportunity to be part of our Process Bionics growth journey and deliver innovative, wicked, data-led solutions at clients

 

  • Draw on Deloitte’s unique capabilities in Process and Workflow Optimisation through Process Mining, Process Automation and Process Digitisation

 

  • Demonstrate an exceptional understanding of complex program management and the ability to manage multiple work streams in an agile manner and a diverse group of stakeholders through a sustainable change program
     
  • Undertake extensive operations focused training and development (both structured and on the job) with the opportunity to experience borderless careers through international assignments and secondments
      
  • A career in Operations and Business Transformation means you will be working alongside Australia’s leaders solving the toughest problems – you never have a boring day

 

 

 

 

About the team

 

The Deloitte Consulting Operations and Business Transformation team works with leading executives both in Australia and internationally who are faced with the requirement to transform operations, increase productivity, restructure lower costs and get the most out of the workforce and assets to remain competitive.

Our practice specialises in turning strategies into measurable and sustained results. In response to market demands for critical thinkers who can solve complex business problems, and our team is growing rapidly.

 

Our clients face challenges that range from transformation in response to market conditions through to disruption from technology advances such as AI, Automation and Process Mining that enable us to overhaul the customer experience and the efficiencies that can be gained from operations.  

 

 

Enough about us, let’s talk about you.

 

In response to strong client demand for our services we are currently seeking an experienced Manager with extensive advisory and transformation/change experience in the financial services and banking industry.

 

Ideally you will also have the following:

  • Over 4+ years of experience in a Strategy & Operations consulting role at a leading professional services firm or an FSI organisation
  • Lead strategy, transformation, and operations projects, delivering results that drive meaningful change for clients in the banking and financial services industries.
  • Fluent in data analytics and deriving insights from vast data sources.
  • Collaborate with senior client stakeholders to define objectives, manage project deliverables, and ensure alignment with client expectations.
  • Leverage a deep understanding of banking processes to identify areas for operational improvement and transformation.
  • Apply data fluency and process optimization knowledge to inform strategy and enhance operational efficiencies.
  • Manage and mentor project teams, providing guidance on best practices and fostering a culture of collaboration and innovation.
  • Support business development activities, including identifying new opportunities, contributing to proposals, and expanding client relationships.
  • Awareness of Process Digitisation tools and Process Mining tools is mandatory.

 

Key Requirements:

  • Banking or Insurance Experience: Demonstrable experience working within or consulting for the banking or insurance sectors.
  • Consulting Experience: Prior experience in management consulting, ideally with exposure to strategy and transformation initiatives.
  • Process and Data Fluency: Strong understanding of process improvement methodologies and data-driven decision-making.
  • Project Leadership: Proven track record in leading cross-functional teams, managing project timelines, and delivering client-focused results.
  • Communication Skills: Exceptional written and verbal communication skills, with the ability to influence senior stakeholders effectively.

 

 

Why Deloitte?  

 

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

 

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you!

 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

 

 

 

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.