Manager | Information, Content & Regulatory Transformation

Job Requisition ID: 41536 

• Lead complex information and content transformation engagements for major Australian organisations.
• Turn strategy and design into practical technology delivery and measurable outcomes.
• Build your market profile while leading and developing multidisciplinary teams.

We combine data and content technology, responsible AI and digital solutions to manage risk, maintain trust and navigate significant operational, regulatory and M&A change. We help clients protect value and meet their obligations and commitments to customers, employees, regulators, shareholders and the community.

Make information work harder for people, AI and the organisation

Organisations are investing heavily in AI and digital transformation, but many still cannot find, trust, govern or safely use the information that underpins them. Critical knowledge is fragmented, content sits across complex and ageing platforms, recordkeeping obligations are difficult to manage, and document-heavy processes remain manual.

We help large organisations turn fragmented information into trusted, governed and usable business assets. Our work spans strategy through implementation: knowledge management; information governance and records; content platforms, migration and process automation; governed enterprise knowledge for AI; regulatory digitisation; and M&A data separation or integration through major transactions.

You will lead multidisciplinary teams on complex programs where business outcomes, information controls and technology delivery must come together. This is not a purely advisory role: we are looking for people who can shape the problem, lead the design and remain accountable through implementation and measurable outcomes.

What will your typical day look like?

• Lead engagements or major workstreams from mobilisation through delivery, managing outcomes, scope, budget, quality, milestones, risks and dependencies.
• Act as a trusted day-to-day adviser to clients, building strong relationships and helping senior stakeholders resolve issues and make decisions.
• Ensure major programs build sustainable client capability through practical implementation, knowledge transfer and clear ownership of decisions and ongoing operations.
• Structure complex information, content, process and technology problems, directing analysis and translating findings into practical recommendations.
• Lead stakeholder interviews and workshops, aligning business, risk and technology teams around requirements, decisions and implementation priorities.
• Lead the development of strategies, operating models, architectures, controls, roadmaps, migration plans and business cases, and turn them into executable delivery plans.
• Direct and contribute hands-on to technology delivery, which may include configuration, integration, migration, testing, deployment, automation or data analysis, depending on your specialisation.
• Oversee the use of analytics, discovery and AI tools to assess large information environments and determine what should be protected, retained, remediated, migrated or disposed of.
• Review and present high-quality client deliverables, making complex issues clear to senior business and technology audiences.
• Lead, coach and develop consultants and senior consultants, setting clear expectations and creating meaningful development opportunities.
• Contribute to proposals, scope and effort estimates, client development and reusable methods, while identifying where further work could materially improve client outcomes or reduce delivery risk.

About the team

You will join a growing national team based in Sydney and Melbourne, working with major organisations across financial services, government, insurance, resources, utilities and other sectors.

Our work spans four connected areas: knowledge management, information governance and records; data and content platforms, migration and process automation; trusted knowledge, responsible AI and regulatory digitisation; and M&A data separation and integration.

We have deep experience in knowledge and records strategies; data and content platform modernisation, migration and process automation; analytics-led rationalisation of large information estates; and controlled M&A data separation and integration. We are building on this foundation through governed enterprise knowledge, semantic retrieval, AI-assisted workflows and digitised obligations, controls and evidence.

We bring together business advisers, information specialists, architects and technology practitioners. You will have the opportunity to deepen your specialisation, broaden into adjacent areas and help shape the next generation of these services.

As a Manager, you will play an important role in building the team, strengthening our delivery methods and developing trusted relationships across our clients and the broader firm.

Enough about us, let’s talk about you.

For this role, the following experience is required:

• Demonstrated professional judgement and integrity, including the ability to manage independence, conflicts, confidentiality, responsible AI, delivery quality and client accountability.
• Experience leading consulting engagements or complex enterprise projects involving multiple stakeholders and multidisciplinary delivery teams.
• Deep expertise in at least one of the capability areas below; you do not need to be an expert in all of them.
• Strong technology implementation experience, with the ability to lead delivery across activities such as configuration, integration, migration, testing, deployment, intelligent document processing or process automation.
• Demonstrated ability to manage scope, delivery plans, budgets, quality, risks, dependencies and client expectations.
• Strong written and verbal communication, with the confidence to advise senior stakeholders and make complex issues clear and practical.
• Structured problem-solving and sound commercial judgement, with the ability to turn ambiguity into clear decisions and actions.
• Experience leading, coaching and reviewing the work of project teams while maintaining high delivery standards.
• Ability to contribute to proposals, estimates and the development of client opportunities.

Where you may bring your depth

We are hiring a multidisciplinary team. You need deep expertise in at least one area, not every area, and an interest in building capability across adjacent fields.

• Knowledge, information governance and records. Knowledge strategy and operating models; enterprise search; taxonomy, metadata and classification; document and records management; retention and disposal; privacy, sensitivity, legal hold and information-risk controls.
• Data and content platforms, migration and process automation. Data and content platform strategy, architecture and implementation; migration, consolidation and decommissioning; integration with case, claims, customer, asset and other core systems; intelligent document processing; workflow and automation.
• Trusted knowledge, responsible AI and regulatory digitisation. AI-ready information; semantic models and knowledge products; retrieval and agent solutions; provenance, permissions and guardrails; obligations, policies, controls and evidence; AI-enabled monitoring, review and regulatory workflows.
• M&A data separation and integration. Experience across the transaction lifecycle from pre-signing data diligence and strategy, deal perimeter, dependencies, separation or integration approach, risks and cost-to-achieve; through signing-to-close planning, Day 1 readiness and data TSA design and mobilisation; to post-close TSA operation and exit, separation, integration, migration, remediation, reconciliation and assurance.

Experience with enterprise content, workflow, search, automation, data or AI technologies is useful. Examples include Microsoft 365, SharePoint and Purview; OpenText, Hyland, Box, RecordPoint or EncompaaS; Microsoft Power Platform; Databricks, Snowflake and modern search, retrieval or AI platforms. No single product background is required.

Why Deloitte?   

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

 Next Steps  

Sound like the sort of role for you? Apply now, we’d love to hear from you!  

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.