Management Consultant | Process Excellence

Job Requisition ID: 38212 

Management Consultant | Process Excellence | Melbourne

• Global opportunities – for the travel bugs out there! 
• CulturalFlex to observe your cultural and religious days of significance
• Career breaks for up to 12 months – for study, travel, volunteering, or personal interests  

We are seeking an exceptional Senior Consultant to join the Banking & Insurance Operations Transformation team! This an opportunity to make a meaningful client impact, contribute to major opportunities, and set Deloitte apart in the market. We are open to internal candidates from any location, whether as a transfer or secondment. 

What will your typical day look like?  

This is an exciting career opportunity for a career focused Senior Consultant to join our Banking & Insurance Operation Transformation and immerse yourself in the Operations, Industry and Domain Solutions. In this role you’ll engage directly with high profile banking clients on their most important and challenging business issues and addressing and solving their priority operational problems and collaborate with Ajay Yadav to deliver extraordinary results for our clients.

About the team 

Deloitte’s Tech and Transformation client service team supports some of Deloitte’s largest clients nationally across a variety of industries.
You will report directly to the Partners / Directors in Tech & Transformation and work with Operations, Industry and Domain Solutions team who prioritise client success. 

Enough about us, let’s talk about you. 

You may have all or some of the following skills/experience:

• Over 4+ years of experience in a Strategy & Operations consulting role at a leading professional services firm or an FSI organisation
• Led the implementation of process mining initiatives to uncover insights, diagnose inefficiencies, and enhance operational performance for banking clients.
• Worked closely with client teams to understand strategic objectives, align project outcomes with business goals, and ensure successful project delivery.
• Analysed data from client processes to identify improvement opportunities, leveraging advanced process mining technologies and methodologies.
• Provided expertise on process improvement, guiding clients in adopting and optimizing new practices for enhanced efficiency.
• Collaborated with cross-functional teams to ensure project alignment and consistent delivery of high-quality results.
• Supported business development by identifying new opportunities, contributing to proposals, and nurturing client relationships within the banking and financial services industries.

Key Requirements:

• Banking or Insurance Sector Experience: Relevant experience working within or consulting for the banking or insurance sectors.
• Process Mining Expertise: Proficiency in process mining techniques, tools, and technologies, with experience in applying these methodologies to drive operational improvements.
• Consulting Experience: Prior experience in strategy, transformation, or operations consulting, with a focus on delivering client-centric solutions.
• Project Management: Strong organizational and project management skills, with a proven ability to manage multiple priorities and timelines.
• Communication Skills: Excellent communication skills, with the ability to present complex insights in a clear, actionable way to senior stakeholders.
   

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps 

Sound like the sort of role for you? Apply now, we’d love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.