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Guidewire - Functional Business Analyst (Melbourne / Brisbane / Sydney)

Date:  23-Jun-2022

Melbourne, VIC, AU Milton, QLD, AU, 4064 Sydney, NSW, AU

Department:  Consulting

Are you looking for an exciting and innovative new opportunity?

Do you want to work with open-minded, creative, and passionate individuals that aren’t afraid of challenging the status quo? Do you want to help shape and influence the future of Insurance?

If you are an experienced with deep insurance expertise, have a passion for disrupting the insurance industry, and looking for something more than just a career, then look no further!

We are building out our Insurer of the Future team and are looking for a highly energetic and self-starter to join our team to help shape the insurance ecosystem.


About the team

We are a growing team that presents an opportunity to build a unique offering that will enable our clients to challenge the market, push the boundaries, grow their market share while continuously exceeding customer expectations.

We have a broad range of expertise locally and globally, underpinned by extremely strong transformation program management, business architecture, IT architecture, and delivery skills.

We all have a passion to make an enduring impact and see our clients succeed.

We partner with clients to help them solve the wickedest problems and to re-imagine tomorrow! We’re a team that knows how to work hard, collaborate, look after each other and have fun doing it! 


Enough about us, let’s talk about you


  • To be successful in this role, you will first and foremost have a genuine interest in Insurance demonstrating your up to date knowledge of emerging trends and technologies and the value they add to the business (it is great to play with cool tech, but cool tech that doesn’t solve a business problem really isn’t cool tech for our clients).
  • You are very comfortable with ambiguity and are self-motivated. You are the type of person that doesn’t settle for good when you know it can be great. You like to push the boundaries of innovation, challenge the status quo, and are resilient enough to bounce back when your ideas are challenged.
  • You have had a career in Insurance (whether in industry or as part of a large consulting firm) and are looking at doubling down and taking the next step in your career-focused in this space. You are excited about the opportunities where insurance is going and the possibilities that lie ahead.
  • You’re adept at thinking strategically as well as being hands-on; you like to tackle big problems and help develop both innovative and practical solutions, you are the kind of person who likes pulling your weight and operate at your best when you feel that you are making a tangible and positive difference.
  • You have an entrepreneurial attitude with a desire to be part of a new and innovative team. 

Guidewire  Functional Business Analyst you will be responsible for:

  • Supporting the delivery of Insurance core implementation projects for our insurance clients 
  • Collaborating and working closely with subject matter experts (SMEs), business and operational stakeholders to
    • Elicit & define business requirements and user requirements / stories
    • Elaborate user requirements and break them down into platform - level functional, non functional, implementation and integration requirements  / stories  
    • Document UI specifications, business rules, configuration requirements, data mapping, form / document / report layout and field level validation
  • Owning requirements / story and acceptance criteria definition and documenting them to a sufficient quality, and granularity for the Engineering / Development team to identify a solution, change impact and high level estimates from
  • Collaborating and working closely with Engineering / Development and QA team to contribute to the technical solution narrative and to ensure designs and implementations meet the business and user requirements
  • Coordinating with business and operational stakeholders for the acceptance of completed and implemented requirements / stories
  • Reporting progress/ milestones to the Functional Lead, preparing decks/ reports apprising the leadership of the progress and/ or risks or issues
  • Assisting in proposal development or asset development as requested

You are someone with:

  • experience working in Insurance  in Guidewire implementations with strong Insurance domain knowledge 
  • Trained and certified as a Guidewire Professional Business Analyst 
  • Experience & exposure in Insurance Operations - Policy Administrations, Billing and Claims
  • Demonstrable knowledge and practical application of Insurance industry frameworks, standards and reference models (e.g. ACORD)
  • Strong analysis and structured problem solving skills, including analysis planning and monitoring
  • Good understanding and demonstrated experience in developing functional requirements of Guidewire product suite (PC/ BC/ CC/ Rating/ DataHub Infocenter/ Integrations). An experience working with various Guidewire SBTs will be highly desired
  • Exceptional requirements elicitation, elaboration, product demos and collaboration skills, using wide range of techniques appropriate for audiences 
  • Exceptional executive presence,  written and oral communication, story telling and data visualisation skills
  • Knowledge and good exposure to scale agile/SAFe delivery methodologies and demonstrable success working in scaled agile delivery project environments 
  • Demonstrable success working and collaborating in multi-disciplinary teams with SME's, Product Owners, Business Analysts, Architects and key business and technical stakeholders 


Why Deloitte?

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across the Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference and embrace people with diverse backgrounds, experiences, gender identities, abilities, and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.


We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people, and gender equality, we’re leading the way to shape an environment where everybody can thrive.

We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.


Next Steps

Sound like the sort of role for you? Apply now.

If you’ve got any questions or wish to have a confidential conversation about this role, contact Daniel Hoang from the ­­­Talent team. We’d love to hear from you!


The minimum salary requirement for this role is $70,000 inclusive of 10% superannuation.





By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.