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Client Experience Program Coordinator

Date:  23-Jun-2022

Melbourne, VIC, AU

Department:  Internal Client Services

Job Requisition ID: 26790 

Welcome to MCBD, the Marketing, Communications and Business Development team - A.K.A. Deloitte’s creative heartbeat. Meet 150+ like-minded experts committed to thinking outside of the box. We bring to life ideas and strategies that build Deloitte’s brand eminence and help us stand out. Our unparalleled marketing, design and social expertise allows us to make a difference across everything we do.


In this role, you will be a part of the Greenhouse team, which works in collaboration with other Deloitte teams to plan and coordinate exceptional client experiences and labs targeted at C-level executives. You will be working with a cohort of Senior Leaders and Partners, a highly motivated and fun team who strive to live Deloitte’s purpose of ‘making an impact that matters’ for our clients, people and community.
What will your typical day look like?  
This role will see you perform the following tasks:

  • Supporting planning efforts for both virtual, hybrid and in-person client experiences, including: coordinating logistics, overseeing and ensuring completion of key activities, identifying and escalating risks, and assisting the communication and coordination among lab participants and stakeholders
  • Coordinating with executive level external clients as well as senior Deloitte leaders (including Clients & Industry leaders, function leaders, and the leaders of high-priority client accounts)
  • Working collaboratively with all team members, promoting teamwork and high-quality deliverables
  • Researching and piloting innovative approaches that can enhance our offerings, including new tech solutions (ie digital product owner) and data analysis

Enough about us, let’s talk about you. 
We’re looking for someone who has all the below skills and experiences:

  • Tertiary education in marketing, communications, or related field would be highly regarded
  • Project or program coordination experience 
  • Proven stakeholder management capability and experience
  • Strong organisational and project management skills
  • Strong critical thinking and problem-solving skills
  • Thrives in fast-paced, detail-oriented environment
  • Ability to multitask and manage work across multiple streams
  • Excellent executive presence, as well as strong writing and oral presentation skills

Why Deloitte? 
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. 
We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. 
We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.
Next Steps 
Sound like the sort of role for you? Apply now. 




By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.