Business Analyst | Senior Consultant | Melbourne

Digital Business Analyst

• World-class learning and leadership programs with dedicated mentoring and support to progress your career
• Work with high performing teams to help top tier clients solve their most challenging problems
• Experience a fun, rewarding and innovative team culture

What will your typical day look like?

You love to work in the world of digital products and services, uncovering the needs and wants of customers and businesses. You delve into the details of what a solution needs to meet these demands, and the intricate rules around it. You are the conduit between business, technology and creative, and can work with a variety of stakeholders to deliver successful products and projects.  You lead and identify improvement opportunities, and focus on creating a joyful customer experience which meets strategic business needs.

About the team

A Digital, Customer & Marketing consultancy with the backing of a top-tier firm. Deloitte Digital is where business, creativity and technology intersect to craft beautifully seamless experiences that deliver business outcomes. With a wonderful mix of designers, strategists, technologists and makers, we are a powerhouse committed to transforming experiences and making an impact that enriches people’s lives.

Enough about us, let’s talk about you.

You are someone with:

• A love for working with and delivering new digital products across a range of technologies.
• The ability to work closely with clients and key stakeholders to understand their wants and needs and define requirements around their digital products.
• The ability to prioritise features on product roadmaps and backlogs according to business value.
• An understanding of a variety of business analysis techniques, and the ability to identify and utilise best practice methods to achieve project outcomes.
• Skills to lead and facilitate requirement gathering workshops and interviews with different parts of the business.
• Skills to understand and define user scenarios, and the ability to design detailed processes across different channels and touchpoints through user journey mapping
• Ability to create clear and unambiguous user stories and functional specifications which will be used for scoping and technology implementation.
• Experience in leading and collaborating with cross-functional agile teams in remote and on-site client environments during both design and development sprints.
• A structured approach to solving problems and the ability to drive project outcomes in ambiguous fast-moving projects.
• Exceptional written and verbal communication skills to explain complex and/or technical concepts to different audiences, from executives and business stakeholders to project managers and technical teams.
• Experience working closely with CX, UX and UI designers to understand customer requirements and to design user focused interactions that meet customer needs.
• Experience working closely with architects and developers to understand solution options, feasibility, effort estimates and technical constraints.
• Ability to work closely with project managers, developers and other team members to support and unblock delivery during development sprints.
• Ability to work closely with quality assurance during the build and testing phase to validate requirements and support the creation and execution of test cases.

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Apply now, we’d love to hear from you!