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Digital Business Analyst

Date:  17-Jul-2021

Melbourne, VIC, AU


What will your typical day look like?

You love to work in the world of digital products and services, uncovering the needs and wants of customers and businesses. You delve into the details of what a solution needs to meet these demands, and the intricate rules around it. You can walk in the shoes of the business, but also balance this with creating a cohesive and joyful customer experience. You are the conduit between business, technology, creative and strategy.  You will immerse yourself in the vision of our clients and can plan and prioritise the work of medium to large agile teams to drive delivery of successful digital products and services. 


About the team

A Digital, Customer & Marketing consultancy with the backing of a top-tier firm. Deloitte Digital is where business, creativity and technology intersect to craft beautifully seamless experiences that deliver business outcomes. With a wonderful mix of designers, strategists, technologists and makers, we are a powerhouse committed to transforming experiences and making an impact that enriches people’s lives.


Enough about us, let’s talk about you.

You are someone with:

  • A love for working with digital products and services, and an understanding of how the landscape works in the modern world.
  • A keen interest in digital innovation and an appreciation for customer insights and industry trends.
  • The ability to work closely with clients and key stakeholders to understand their core problems and objectives, contribute to robust product roadmaps, and define requirements and releases for their digital products and services.
  • The ability to assess the value of requirements, and prioritise a backlog, to ensure work focuses on maximising value in line with the business and product strategies.
  • Skills to run and facilitate requirement gathering workshops with different parts of the business.
  • Skills to understand and define business scenarios, and design detailed processes through user journey mapping across different channels and touchpoints.
  • Experience in working closely with the UX and UI team to produce design assets such as wireframes and creative visualisations.
  • The ability to create functional specifications which will be used for scoping and build work.
  • Experience in unpacking and writing business rules and logic for functional components of a solution.
  • Experience in working with agile teams during both design and development sprints.
  • The ability to work closely with the testing team to clarify requirements and QA test scripts.


Why Deloitte? 

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.


We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. 


We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.


Next Steps

Sound like the sort of role for you? Apply now.
If you’ve got any questions or wish to have a confidential conversation about this role, contact Dejan from the ­­­Deloitte Digital Talent team. We’d love to hear from you!




By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.


At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 


The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.