Manager - Operations & Transformation - Defence

Manager – Operations Transformation

• Career breaks for up to 12 months – for study, travel, volunteering, or personal interests  
• Learn from the best in the business 
• Mentoring programs – receive support and coaching to progress your career

At Deloitte, all our successes, the differences we make for our clients, our people and in our communities around the globe, come down to our purpose: to make an impact that matters.

Looking for a place to grow your operational consulting skills across diverse projects and clients? Find out why Deloitte is the place for you

About the team

Our team partners with organisations to bring strategy to life by building efficient, effective and future-ready operations. We work closely with public sector agencies to solve their most complex, high-impact operational challenges. With deep technical, operational and public-sector expertise, we help clients transform how they work — boosting efficiency, reducing costs and harnessing new technologies to meet evolving citizen and market expectations.

What will your typical day look like?

In this role, you’ll work directly with high-profile public sector clients on their most important and challenging business priorities. You’ll tackle complex operational issues, shape practical solutions and guide clients through meaningful transformation. You will:

• Deliver high-quality outcomes and support clients to achieve performance, efficiency and profitability goals

• Lead and manage some of the most inspiring and high-visibility public sector programs

• Develop and grow a high-performing team through coaching, mentoring and leadership

• Draw on your experience alongside Deloitte’s global capabilities in Structured Problem Solving, Operating Model Design, Process Improvement, Design Thinking, Digital and Data Analytics

• Build strong relationships and deliver projects on time, aligned to client expectations

• Work with leaders to identify new market opportunities and support the development of winning proposals

• Contribute to thought leadership, talent development and the running of Deloitte’s Canberra practice

• Access extensive training in operations and transformation (both formal and on-the-job)

Enough about us, let’s talk about you.

We’re looking for practitioners with significant experience in operations advisory, transformation or program orchestration within the Federal Government environment.

You are someone with:

• A proven track record of hypothesis-driven analysis, problem solving and delivering outstanding results in dynamic, client-facing environments

• Experience working in teams to deliver complex projects in advisory or in-house roles

• Strong analytical capabilities (desktop research, data analysis, document review) with the ability to synthesise information into clear, compelling outputs

• Excellent written and verbal communication skills, able to articulate complex ideas at both Executive and working levels

• A demonstrated ability to build strong client and stakeholder relationships

• Adaptable facilitation and communication skills, with a proactive, curious mindset

• Experience leading and mentoring teams, with a passion for developing people

• Experience creating business development materials

• Demonstrated experience in Operating Model Design, Process Improvement, Service Design or Digital Transformation

• Minimum AGSVA Baseline clearance

• Canberra-based

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.   

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.  

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.  

Next Steps 

Sound like the sort of role for you? Apply now, we’d love to hear from you!