Client Account Manager (parental leave)

• Lead a priority Government account and help shape strategic client outcomes across Deloitte’s Growth business  

• Thrive in an innovative, collaborative people culture 

• Mentoring, coaching and leadership programs to help you make an impact that matters 

Join Deloitte as a Client Account Manager on a 12-month fixed term contract, supporting a priority Government account from Canberra or Sydney and helping the Client Service Team deliver world-class client outcomes.  

What will your typical day look like? 

You’ll work closely with the Lead Client Service Partner and Client Service Team to drive strategic account management, client relationship development, opportunity acceleration and account operations.  A big part of your role will be translating account strategy into clear rhythms, governance, actions and ownership so the team can execute with focus and accountability.  

Day to day, you’ll help the team build stronger priority client relationships through account meetings, leadership engagement, strategic events, communications and senior stakeholder touchpoints. You’ll also guide major pursuits through the end-to-end sales lifecycle, helping teams tailor value propositions, connect to firm support and keep momentum across pipeline activity. 

This is a hands-on role where you’ll bring structure to a complex account environment, reduce operational burden for leaders, and use client insights, forecasting, revenue data and pipeline activity to inform better decisions. You’ll also manage and develop account support resources while keeping a strong focus on continuous improvement and delivery quality.  

About the team 

This role sits within Deloitte’s Growth business and supports a priority Government account as part of the Growth Enablement and Client Service Team environment.  You’ll work with senior leaders and opportunity teams across the firm to bring together sector insight, growth platforms, relationship assets and firmwide resources in service of the client. It’s a highly connected role with real visibility, designed to help the account team stay focused, responsive and client led.  

Enough about us, let's talk about you 

You may have all or some of the following skills/experiences: 

• 5-7 years’ experience in account management, sales enablement, business development, or a similar role, ideally in a matrixed environment  

• Professional services, Government and Public Sector, procurement, or major account experience would be advantageous  

• Strong understanding of account strategy, planning, governance and client relationship management  

• Knowledge of the sales lifecycle, pursuit management, pipeline management and value proposition development  

• Strong analytical skills, including the ability to interpret revenue, forecasting, pipeline and client data to generate insights and actions  

• Confidence influencing senior stakeholders, driving accountability and bringing structure to complex or ambiguous situations  

• Strong communication, PowerPoint and Excel skills, along with experience using CRM systems and pipeline management tools  

• Ability to obtain a Baseline Security Clearance, with current Baseline clearance or above well regarded  

Why Deloitte? 

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world. 

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps 

Sound like the sort of role for you? Apply now, we'd love to hear from you!