Senior Specialist Lead - UKG Workforce Management (WFM)

Job Requisition ID: 40750 

• Help shape the future of Australia’s largest UKG practice

• Join a national community of 90+ UKG specialists within Deloitte’s Human Capital practice
• Lead complex workforce transformation programs with some of Australia’s most recognised organisations

About the team

Deloitte’s UKG Pro Workforce Management practice is the largest in Australia and continues to grow. Our team brings together specialists who design and deliver workforce technology solutions for some of the country’s most recognised organisations.

Joining Deloitte means working on complex UKG implementations that shape how organisations manage, schedule and support their people. Our teams deliver across health, retail, supply chain, hospitality and the public sector, solving real workforce challenges and delivering transformation at scale.

You will work across the full UKG Pro Workforce Management ecosystem, supported by specialists in timekeeping, advanced scheduling, forecasting, analytics, reporting and integrations. With more than 90 UKG professionals across Australia and access to a global Deloitte community, you’ll be part of a true community of practice where knowledge sharing, collaboration and continuous learning are part of everyday work.

Teams typically work across one to three projects at a time, allowing you to focus on delivering meaningful outcomes for clients while collaborating closely with specialists across Deloitte’s broader Human Capital practice, including payroll, HCM, workforce integrity, organisational design and change management.

About the role

We are seeking a highly skilled UKG Senior Specialist / Architect to join our Workforce Payroll Solutions team, focusing on UKG Pro Workforce Management.

In this role, you will play a key role in designing and delivering workforce management solutions for complex client environments. You will work closely with clients to translate workforce challenges into practical technology solutions, while also mentoring team members and contributing to the growth of Deloitte’s UKG practice.

As a Senior Specialist Lead, you will

• Lead the design and implementation of UKG Pro WFM solutions
  Architect and design scalable UKG solutions that align with the client’s broader technology landscape.

• Facilitate client workshops and solution design
  Work closely with stakeholders to evaluate complex requirements, configure solutions and provide ongoing functional guidance.

• Provide leadership and mentoring
  Support and develop team members by sharing expertise, coaching consultants and contributing to capability development across the practice.

• Deliver high-quality consulting outcomes
  Ensure solutions reflect best practice, balancing functionality, integration complexity and user experience.

• Collaborate across multidisciplinary teams
  Work closely with Deloitte specialists across workforce technology, payroll, HR transformation and organisational change to deliver end-to-end workforce transformation.

• Maintain product expertise
  Stay current with product releases and maintain relevant certifications across the UKG platform.

Enough about us, let’s talk about you

You are someone who combines deep platform expertise with strong consulting capability. You understand both the technical and human side of workforce technology and enjoy working in a client-facing environment where problem-solving and collaboration are key.

You will bring

• Proven experience as a lead consultant or senior practitioner working with UKG Pro Workforce Management
• Experience delivering multiple implementation projects in complex environments
• Specialist expertise across one or more functional areas such as time and attendance, optimised rostering, forecasting or activities
• Strong stakeholder engagement skills and the ability to build trusted relationships with clients and internal teams
• Excellent problem-solving and solution design capability
• Strong organisational and project management skills
• A detail-oriented mindset with a focus on quality and delivery outcomes

Why join Deloitte’s UKG practice

• Work that matters. Deliver workforce technology transformations that help organisations improve how they plan, manage and support their people.
• A strong community of experts. Join a national team of more than 90 UKG specialists who collaborate, share knowledge and support each other’s success.
• Complex and meaningful work. Work on some of the most advanced UKG implementations in Australia across multiple industries.
• Continuous learning and growth. Develop deep expertise while learning from recognised UKG specialists and contributing to innovation initiatives across the practice.
• Access to scale and capability. Work within Deloitte’s broader HR Technology practice of more than 600 professionals in Australia, supported by a global UKG community delivering solutions for hundreds of organisations worldwide.

Why Deloitte?  

• At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.    
•  We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.   
• We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities. 
• We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.   

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.