Guest Experience Coordinator | Client & Workplace Experience | Brisbane 

• Be the welcoming face of Deloitte Brisbane, creating exceptional experiences for our clients and guests every day. 

• Join a people-first culture where your passion for service and hospitality excellence is truly valued. 

• Build a rewarding career in a global firm that supports your growth, wellbeing, and flexibility. 

We’re looking for a Guest Experience Coordinator to join our Client & Workplace Experience team in Brisbane. This part-time position (22.5 hours per week across Tuesday, Wednesday and Thursday) is your opportunity to bring warmth, professionalism and polish to every interaction — helping shape the first impression of Deloitte for everyone who walks through our doors. 

What will your typical day look like? 
Each day you’ll play a key role in creating a seamless and memorable experience for our guests, clients and people. You’ll greet visitors with confidence and professionalism, support meetings and events, and ensure our client spaces reflect Deloitte’s commitment to excellence. 
You’ll oversee meeting and function bookings, coordinate event logistics, manage our guest inbox, and assist with a range of administrative and hospitality tasks. Whether it’s crafting the perfect coffee, helping a partner host a client event, or making sure our rooms are ready for a busy day, you’ll bring a personal touch to everything you do. 

About the team 
Our Client & Workplace Experience (CWE) team is a close-knit, service-focused group that ensures Deloitte’s people and clients feel welcomed and supported. You’ll work alongside experienced hospitality professionals who take pride in delivering five-star experiences within a collaborative and inclusive culture. Together, we create spaces and moments that bring Deloitte’s purpose to life. 

Enough about us, let’s talk about you. 
You may have all or some of the following skills and experiences: 

• A passion for people and creating memorable experiences 

• Strong customer service skills with a genuine desire to exceed expectations 

• The ability to multitask and adapt in a dynamic environment 

• Excellent communication and interpersonal skills 

• Professional presentation and a solutions-focused mindset 

• Experience in hospitality, food & beverage or corporate reception (5-star hotel or corporate environment ideal) 

• Proficiency in Microsoft Office and familiarity with AV, Zoom and Microsoft Teams 

• Confidence to work both independently and collaboratively as part of a small team 

Why Deloitte? 
At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world. 

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needs. 

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, and a market-leading parental leave and return-to-work support package. 

Next steps 
Sound like the sort of role for you? Apply now – we’d love to hear from you! 

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